Submitting a company return online

Step 1: register your company online

To register your company:

select the link below and choose the option 'Company Tax Returns'
on our homepage, select 'Begin Registration' and 'Company Registration'
you will be given a User ID and asked to create a password
an activation PIN will be posted to you within 10 days, once your registration has been processed

Online returns service registration instructions

Step 2: activate your account

You will only need to enter your activation PIN once. To activate your account:

on our homepage, log on with the User ID you were given and the password you created
enter the PIN you were sent and select 'Activate'
you are now logged in to the website securely

Step 3: Completing your company return

To complete your company return:

Login, select 'Your Services' and 'Access Service' and select 'Submit Return'
complete your return, guidance is available at each section by pressing the 'i' button. You can also save your return and go back to it at a later date by pressing 'Save'
once you have completed your return, there is an option to print under 'View Return Details'
make sure you select 'Submit' once you have completed your return. When you get a lodgement reference that means we have received your return

Complete your company return

I have lost my login details

If you've lost your User ID, email Business Tax. If you can't remember your password, there's a link on the homepage. Select 'Forgotten your password' and this will be reset.

Changing my email address

If you've changed your email, write to us confirming the new email address. Include your User ID and make sure it is signed by the director or owner of the company. To speed this process up, email Business Tax a scanned copy of the letter.

I have made a mistake, can I resubmit?

You can't go back and edit the return if you've made a mistake. Write to us with the amended details and this will be kept on file for reference.

Change of ownership

If there's a change of company ownership, you can either ask for the login details from the previous owner or register as a new user.

If you have the login details from the previous owner, you can change the name, email and password associated with that account by clicking on your user account name in the menu bar and then clicking on 'Your account'.

If you can't submit your company return online

We may allow you to submit your company return by paper if any of the following circumstances prevent you from submitting an online return:

you have a disability that prevents you from using a computer
you cannot access an internet connection
you're elderly or infirm and wish to be considered unable to use an online facility because of your age
you're a practising member of a religious society or order whose beliefs oppose the use of electronic methods of communication

You need to write to us with full details. We will then review your application.

Company tax return deadline

It must be completed and submitted by midnight on the 31 December in the year following the year of assessment to which the return relates.

You will be fined £250 if we do not receive the return by this deadline.

Appealing a late return penalty

If you receive a penalty notice you can appeal it in writing within 40 days of the notice date if:

a failure in the States of Jersey computer system prevented you from submitting the return
a serious illness, disability or serious mental health condition has made you incapable of submitting your tax return
your company is not required to submit a return

You must make your claim in writing and include:

your name (or your client's name if you're acting on behalf of someone else)
your authorised agent name, address and contact details (if acting on behalf of someone else)
your tax reference number
full details of why you submitted your online return late or why the penalty should not apply

If there was a failure in the States online system, provide the date you tried to file your return and include details (or a copy print out) of the IT system error message.

Each case will be considered on its own merits. You should still always submit your tax return as soon as you can.