Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

  • Choose the service you want to log in to:


    Update your notification preferences


    Access government and parish services


    Clear goods through customs or claim relief

  • Talentlink

    View or update your States of Jersey job application

Feedback, complaints and ask a question to the Government of Jersey

​The Government of Jersey is committed to providing an excellent service to all our customers. We welcome all types of feedback to help us:

  • identify issues, resolve them and improve future service
  • recognise the hard work of government staff in serving the people of Jersey

Send us your feedback

You can use our form to give us feedback, make a complaint or ask a question about any Government of Jersey department, service or policy.

Send feedback

Other ways to give us feedback

You can also give feedback, make a complaint or ask a question:

  • in person
  • by calling +44 (0) 1534 444444
  • emailing Customer and Local Services
  • by completing a feedback postcard available at Customer and Local Services
  • writing to Customer and Local Services, PO Box 55, La Motte Street, St Helier, JE4 8PE

If you prefer to phone or you want to write to a specific department you can find the contact information under each department homepage.

Complaints process

All complaints will be:

  • listened to and logged
  • assessed and investigated
  • responded to with options for resolution
  • dealt with as quickly as possible
  • handled confidentially with no detriment to people giving feedback

Customer feedback policy

Customer feedback policy with effect from Monday 30 September 2019.

Customer feedback policy

Back to top
rating button