Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

  • Choose the service you want to log in to:


    Update your notification preferences


    Access government services


    Clear goods through customs or claim relief

  • Talentlink

    View or update your States of Jersey job application

Compliments, complaints, comments and suggestions

​The Government of Jersey is committed to providing an excellent service to all our customers. We welcome all types of feedback to help us:

  • identify issues, resolve them and improve future service
  • recognise the hard work of government staff in serving the people of Jersey

Send us your feedback

You can use our form to give us any compliments, complaints, comments or suggestions about any Government of Jersey department, service or policy.

Send feedback

Other ways to give us feedback

  • in person
  • by calling +44 (0) 1534 444444
  • by email
  • in writing to PO Box 55, JE4 8PE
  • complete a survey about the service you received from Government of Jersey

Complaints process

All complaints will be:

  • listened to and logged
  • assessed and investigated
  • responded to with options for resolution
  • dealt with as quickly as possible
  • handled confidentially with no detriment to people giving feedback
  • handled in accordance with the customer feedback policy

Please note that no charge is made for the consideration of complaints.

Customer feedback policy

Back to top
rating button