Submit feedback to the States of Jersey

​The States of Jersey is committed to providing an excellent service to all our customers and we welcome all types of feedback.

If you're not happy with the service you have received from us or if something goes wrong, we want to hear from you so that we can address your concerns and make our services better in the future. 

We follow a three stage complaints process. If you are still unhappy, your complaint can be reviewed independently by the States of Jersey Complaints Board.

Equally, we want to hear about excellent service you have received so that we can keep doing things well and recognise individual colleagues.

You can use this form to give us feedback about any States of Jersey department, service or policy.

If you prefer to phone or you want to write to a specific department you can find the contact information under each department homepage.

Submit feedback