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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Report a problem with Love Jersey

About Love Jersey​​

Love Jersey makes it easy to report anything that is:

  • ​unsightly
  • in need of cleaning or repair
  • a potential problem anywhere in the Island

You can report anything from an overflowing bin, to dog foul on your walk to work.

If you think something needs urgent attention use the emergency contact numbers listed under 'Local information' on the app.

How to use Love Jersey​

Love Jersey is available as both a website and a smartphone app, available for iOS and Android.

Search for 'Love Clean Streets' on the Apple or Play store. Once you've installed the app and it finds your location, it will automatically update to Love Jersey.

You can send a report in a few steps

  1. select 'Add report' from the home screen
  2. check your location (this gets automatically detected but can be changed)
  3. take and add a photo
  4. add a short description and category
  5. send us your report

What happens after you send your report​

Depending on your location and which category you select, your report will be automatically directed to the relevant team.

You will then receive notifications when your report has been dealt with.

Benefits of ​Love Jersey

Reports in the past were often sent to the wrong team, delaying how quickly things could be rectified. Love Jersey now speeds this up, and allows issues be dealt with quickly and efficiently.

It shows you reports that are in the same location, which saves you from reporting something that we already know about.

You also no longer need to know whether the road you’re standing on is taken care of by the States or the parish; Love Jersey will do it all for you.

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