About Children's Social Care Services
Our role is to ensure that every child and young person in our community is safe, supported, and given the opportunity to thrive.
We’re committed to:
- protect children from harm
- promote their wellbeing
- work alongside families to help them provide stable, nurturing homes
Our teams work closely with schools, health professionals, the police, and local organisations to identify concerns early and provide the right support at the right time.
Every child deserves the best possible start in life, and we strive to make a positive difference in the lives of children and young people across our community.
Our aims
Children's Social Care Services aims to:
- safeguard children and promote their development and well-being
- advocate on behalf of children, young people and their families to promote their rights and respond to their wishes
- strive to support children to remain with their family wherever possible
- ensure quality parenting in the right care setting to enable stability and permanence, where children are unable to live with their family
- promote relationships with family when in the child's best interests
- ensure children and young people receive the support they need to thrive in adulthood and beyond
Key outcomes
Our key outcomes are:
- children and young people safe from harm
- children's rights realised and protected, and their voices heard and acted upon
- effective early help
- stability and permanence in care
- care leavers thriving in adulthood
Departments and services
Children's Social Care Service includes:
Safeguarding
- MASH
- assessment and support
- family intervention
- family group conferencing
- multi-disciplinary team
- corporate Parentingleaving care
- children in care
Standard and quality
- independent reviewing officers
- child's voice and independent advocacy
- quality assurance and improvement
Learning and development
- family safeguarding
- complex needs
Contact
You can contact Children's Social Care Services on +44 (0) 1534 443930 Monday to Thursday between 8.30am and 5pm, or on Fridays between 8.30am and 4.30pm.
Alternatively, you can email childrenandfamilieshub@gov.je.
Out of hours contact
If you need to contact us out of hours, you can call the hospital switchboard on +44 (0) 1534 442000 and ask for the Children's Social Care Manager.
If you have concerns about a child or young person and think they may need help, you can report it to us by calling the Children and Families Hub on +44 (0) 1534 519000.
gov.je