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Car and passenger ferry market

DepartmentDepartment for the Economy
Start date10/06/2010
End date02/09/2010
Type of consultationGreen paper
Deadline for comments02/09/2010

About the consultation

In the consultation paper, evidence from recent research and investigations concerning the operation of ferry markets is presented and explained.
Whether or not we should vary the current policy is also discussed.

The aim of the consultation is to seek a wide range of representative public opinion on service levels, fares, and associated competition and regulatory options.

Download green paper executive summary (size 269kb)
Download full green paper (size 382kb)

How to submit comments to the consultation

Consultation is now closed

Responses to the consultation

A total of 373 people took part in the online survey, and 3 returned paper versions of the survey form. Of these:

  • 56% of replies came from Jersey residents 
  • 18% of replies came from Guernsey residents
  • 26% of replies from France the UK and elsewhere

Separate written submissions were received from 13 organisations and 8 individuals.

The online survey responses showed that:

  • the majority of respondents across both islands believed that levels of service need to be above that justified by purely commercial considerations and any reduction in present levels of service in order to reduce costs was not favoured
  • on whether or not the current level of fares was justified by the present levels of service, two thirds of Guernsey respondents thought so; three quarters of Jersey respondents did not think so
  • a significant majority of respondents from Jersey considered that the option for competition on both the UK and French routes should be maintained (ie, no operator should be granted a monopoly). Respondents from Guernsey were evenly split on competition on the UK route with a slight majority in favour of retaining the option on the French route
  • in the event of an additional operator coming onto either route respondents from both islands favoured that operator being obliged to match the level of service of the incumbent
  • Jersey respondents were evenly split on whether independent regulation of sea routes should be introduced whilst nearly 80% of Guernsey respondents were against independent regulation

In the free-form written submissions, a noticeable proportion of comments related to Jersey residents’ concerns about the southern (St Malo) route.

All comments received that we have authorisation to publish are available for you to read. This includes the summary to the questions asked on the survey and the additional comments made by individuals on the survey, as well as longer responses submitted by individuals and organisations.

Download the summary of responses to questions on the ferry consultation survey (size 23kb)
Download the individual comments submitted through the survey (size 212kb)

Additional organisation and individual responses
Individual / organisation name
Response (downloadable)
Mr J Buesnel Download response (size 47kb)
Chamber of Commerce Download response (size 119kb)
Condor Ferries' summary     Download summary (size 82kb) 
Condor Ferries' appendices Download appendice (size 2.5mb)
Mr P Dupre     Download response (size 857kb)
Deputy Fallaize    Download response (size 484kb) 
Deputy Fox Download response (size 101kb)
Flybe   Download response (size 63kb)
French Home Owners Association Download response (size 225kb) 
Guernsey Transport Users Download response (size 80kb)
Jersey Competition Regulatory Authority and Guernsey Office of Utility Regulation  Download response (size 563 kb) 
Jersey Consumer Council Download response (size 211kb) 
Jersey Farmers Union Download response (size 59kb) 
Jersey Harbours   Download response (size 210kb)
Jersey Hospitality Assocation Download response (size 33kb) 
Jersey Tour Operators Download response (size 85kb)
Public Accounts Committee, Guernsey Scrutiny Download response (size 88kb)
Public Services Department, States of Guernsey Download response (size 324kb)


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