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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Chief Operating Office (COO)

The Chief Operating Office (COO) brings together a number of internal services that support and enable the effective functioning of our public services
28 August 2020

Government Plan 6 month report released

The Government of Jersey has released the first ever 6-month progress report on the Government Plan 2020-2023.

21 August 2020

Views sought to shape next Government Plan

Islanders are being asked to complete a survey to help officials who are drawing up the next Government Plan understand the public’s priorities in light of the COVID-19 pandemic.

07 May 2020

Jersey flag flies in London

The Ministry of Justice is to fly the Jersey flag at its headquarters in London on Liberation Day

06 May 2020

Jersey and Guernsey renew partnership with Ille et Vilaine

The Governments of Guernsey and Jersey have renewed their partnership agreement with the departmental council of Ille et Vilaine for another three years.

The Chief Operating Office is made up of three core functions:

People Services

People Services leads our culture change and people practices across the Government of Jersey that are central to delivering our strategic outcomes. The function enables change through new and different ways to bring high quality public services to Jersey.

People Services includes:

  • Organisational Development
  • Employee Relations
  • Industrial Relations and Reward
  • Resourcing

Modernisation and Digital

Modernisation and Digital develops innovative technology to help simplify internal processes and speed up how customers access our services. It supports the One Gov vision of a joined up modern and efficient public service for islanders.

The function includes:

Commercial Services

Commercial Services leads on developing the market for supplying goods and services using best practice commercial models and collaborating with our supply chain to ensure value for money and innovation across commissioning and procurement. It also advises and supports in areas such as commercial negotiations and total cost of ownership modelling. It supports the One Gov vision of a Commercial organisation that is more business-like.

The function includes:

  • Procurement
  • Strategic supplier relationship management
  • Other commercial activities


Richard Buchanan

Assistant Minister
01534 481470

Susie Pinel

Treasury Minister
01534 853969

Senior management team

John Quinn

Chief Operating Officer

Mark Grimley

Group Director of People and Corporate Services

Maria Benbow

Director of Commercial Services

Gary Bowles

Group Director of Modernisation and Digital

Documents, policies and publications

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