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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Chief Operating Office (COO)

The Chief Operating Office (COO) brings together a number of internal services that support and enable the effective functioning of our public services
01 July 2019

Group Director of Modernisation and Digital appointed

The Government of Jersey has today announced the appointment of a Group Director of Modernisation and Digital

23 April 2019

New redress scheme for those abused in care

A redress scheme to provide financial compensation is to be launched in July

04 April 2019

Four senior appointments announced

Three senior roles have been created in Treasury and one in the Chief Operating Office

02 April 2019

New chair sought for pan-island safeguarding board

This May, Glenys Johnston OBE, will leave her post as independent chair of the Safeguarding Partnership Board (SPB) at the end of her six year term.

The Chief Operating Office is made up of three core functions:

People Services

People Services leads our culture change and people practices across the Government of Jersey that are central to delivering our strategic outcomes. The function enables change through new and different ways to bring high quality public services to Jersey.

People Services includes:

  • Organisational Development
  • Employee Relations
  • Industrial Relations and Reward
  • Resourcing

Modernisation and Digital

Modernisation and Digital develops innovative technology to help simplify internal processes and speed up how customers access our services. It supports the One Gov vision of a joined up modern and efficient public service for islanders.

The function includes:

Commercial Services

Commercial Services leads on developing the market for supplying goods and services using best practice commercial models and collaborating with our supply chain to ensure value for money and innovation across commissioning and procurement. It also advises and supports in areas such as commercial negotiations and total cost of ownership modelling. It supports the One Gov vision of a Commercial organisation that is more business-like.

The function includes:

  • Procurement
  • Strategic supplier relationship management
  • Other commercial activities


Richard Buchanan

Assistant Minister
01534 481470

Susie Pinel

Treasury Minister
01534 853969

Senior management team

John Quinn

Chief Operating Officer

Mark Grimley

Group Director of People and Corporate Services

John Laverick

Interim Chief Information Officer

Maria Benbow

Director of Commercial Services

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