The information you provide will be processed in accordance with the Data Protection (Jersey) Law 2018. Customer and Local Services (CLS) are the data controllers for administration of the Parental Support Scheme. CLS are registered with the Office of the Information Commissioner.
The Parental Support Scheme aims to provide families with financial support due to cost-of-living rises. You can withdraw your application to the payment at any time by contacting 01534 444444. To provide a complete service CLS may share your data with the following Government Departments.
- Income Support
- Change and Projects
The information you provide will be retained in accordance with Customer and Local Services’ retention schedules. You can find more information on Customer and Local Service’s privacy policy and other GOJ privacy policies online at States of Jersey privacy policies.
Data sharing
We will not pass any personal data on to anyone outside of the Government of Jersey, other than those who either process information on our behalf, or because of a legal requirement, and we will only do so, where possible, after we have ensured that sufficient steps have been taken by the recipient to protect your personal data.
We will not disclose any information that you provide 'in confidence', to anyone else without your permission, except in the few situations where disclosure is required by law, or where we have good reason to believe that failing to share the information would put someone else at risk. You will be told about this unless there are exceptional reasons not to do so.
At no time will your information be passed to organisations for marketing or sales purposes or for any commercial use.
For more information on how CLS process your personal information go to Customer and Local Services’ privacy policies.
For more information on your rights under the Data Protection Law go to Government of Jersey privacy policy.
Data protection
Your rights
You can ask us to stop processing your information
You have the right to request that we stop processing your personal data in relation to any of our services. However, this may cause delays or prevent us delivering a service to you. Where possible we will seek to comply with your request, but we may be required to hold or process information to comply with a legal requirement.
You can withdraw your consent to the processing of your information
In the few instances when you have given your consent to process your information, you have the right to withdraw your consent to the further processing of your personal data. However, this may cause delays or prevent us delivering a service to you. We will always seek to comply with your request, but we may be required to hold or process your information in order to comply with a legal requirement.
You can ask us to correct or amend your information
You have the right to challenge the accuracy of the information we hold about you and request that it is corrected where necessary. We will seek to ensure that corrections are made not only to the data that we hold but also any data held by other organisations/parties that process data on our behalf.
You can request that the processing of your personal data is restricted
You have the right to request that we restrict the processing of your personal information. You can exercise this right in instances where you believe the information being processed in inaccurate, out of date, or there are no legitimate grounds for the processing. We will always seek to comply with your request, but we may be required to continue to process your information in order to comply with a legal requirement.
You can ask us for a copy of the information we hold about you
You're legally entitled to request a list of, or a copy of any information that we hold about you. You can submit this to the SAR team by email to SAR@gov.je.
Right to erasure
If you feel that personal data is no longer required for the original purpose. You can withdraw your consent, if you now object to your information being used. You cannot make this request if you're exercising a, freedom of expression. A legal or official authority requirement. A public health interest. Data for archiving or research. Or for the establishment, exercise or defence of legal claims.
If you have an enquiry or concern regarding the Government of Jersey processing your personal data you can contact the Central Data Protection Unit by email to CDPU@gov.je or the Data Protection Officer by email to DPO@gov.je.
gov.je