Hearing back from us
You'll receive a response to your request from the States of Jersey within 20 working days.
If you do not receive your response within 20 working days, email us and let us know.
If you're not content with the response we send you, you should outline your concerns and request an internal review. You'll find the contact details on your response email or letter.
We will then review your concerns and you'll be advised what to do next if you're still dissatisfied.
Email Central FOI Unit
Your Freedom of Information (FOI) request may have been refused if the information you asked for falls under an FOI exemption.
Any request for information that falls under an absolute exemption won’t be released. Absolute exemptions are:
- court information
- information that may endanger national security or it is, or relates to, information received from intelligence organisations
- personal information
- States Assembly Privileges
- information already available and accessible to you somewhere else (we will try to tell you where)
- confidential information
- other prohibitions or restrictions (where the legislation includes a non-disclosure provision)
These are exemptions where a public interest test is applied.
This test helps decide if releasing the information is in the interest of the public. The information may be withheld if we consider that the public interest in withholding is greater than the public interest in releasing it.
Qualified exemptions are:
- anything that may endanger the health and safety of individuals
- legal professional privilege (as this protects confidential information between lawyers and their clients)
- commercial interests
- the economy
- policy formulation and development
- audit functions
- law enforcement
- international relations
- information intended for future publication (as long as the decision to publish is made before the FOI request is received)
- advice from the Bailiff, Deputy Bailiff or a Law Officer
- royal family communications and honours-related information