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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Information for anyone facing homelessness


If you're at risk of losing your home, you should seek advice immediately and register for housing advice and support.

Early action can prevent you from becoming homeless. Do not give up your home without seeking appropriate advice first. 

You should seek immediate advice if you're homeless or believe you may lose your accommodation.

Definition of Homelessness in Jersey

The Homelessness Definition Framework aims to enhance the visibility and outline the various categories of homelessness.

This data allows us to find out the necessary support systems and provide potential resolutions.

The Homelessness Definition Framework

Homeless services

There are a variety of charities in Jersey which can help you with temporary accommodation and support if you're at risk of losing your home.

The Shelter Trust is the island’s largest homeless service. The trust provides homeless accommodation and support across a number of different premises, including:

  • emergency accommodation and support for homeless individuals
  • resettlement accommodation to help individuals move on to independent living
  • aftercare support for individuals who have moved to independent living
  • accommodation and support for individuals aged 16 to 25

The Shelter Trust website

Aztec House, emergency accommodation shelter: + 44 (0) 1534 730235

Other charities who can help you

The following charities can also help you:

Causeway Trust

Jersey Association of Youth and Friendship

The Sanctuary Trust

The Women’s Refuge

Rough sleeping

If you have seen or are concerned about someone who is rough sleeping, contact the Homeless Outreach Group, operated by the Shelter Trust.

Tel: +44 (0) 1534 730235

For more information visit Jersey Homeless Outreach Group

Other contacts 

Citizens Advice Jersey

Community Savings

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