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Family Support Workers invite parents to get in touch

15 November 2017

​A new team of people who can help parents with everyday family problems is now up and running and welcoming queries.

Six Family Support Workers have been recruited by the Education Department to support mums, dads and carers who need advice on a range of challenges. The team are part of a new drive by the States to make sure families get advice as early as possible so that problems do not get worse.

Debbie Key, head of the parenting, family support and participation service, said “We know that being a parent can be rewarding and enjoyable, but it is not always easy and sometimes the challenges of parenting can feel overwhelming. The chances are we will all need support at some point in our lives, whether this comes from family, friends or professionals. Our Family Support Workers can provide advice and support to families when it is needed.”

The team can support with parents before birth, with children and teenagers up to the age of 19, assisting with a wide range of issues from disrupted sleep, morning and evening routines or managing behaviour better, reducing family conflict, to coping with bereavement, job loss or parents’ separation.

Family Support Worker, Christine Papworth, explained “We understand how difficult family life can sometimes be and we’re here to help people through it. Parents often have concerns about their child and need someone to turn to who isn’t a teacher or part of their child’s school. They can now come to us. We work with parents to help them understand their child’s needs and make positive changes to their family lives.

“It doesn’t matter if it’s a large or small concern, we welcome all parents. Our door is open. We aim help them provide a home environment where children and young people feel safe so that they can overcome challenges together.”

The Family Support Workers have been funded from the money set aside to respond to the recommendations of the Jersey Independent Care Inquiry.

Education Minister, Deputy Rod Bryans, said “Supporting families has been one of the four priorities in education because we know that if children feel secure and happy at home they will come to school ready to learn and engage. This is an important new service for families because it has been a missing link and will help solve home problems at an early stage so that children can get the most from their education.”

Parents can contact Family Support Workers through their child’s school in the first instance or can contact the team through the Education Department on 449399.

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