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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Keeping your devices safe

Be safe

Top tip 1: Always install the latest updates as they help to keep your device secure.

Top tip 2: Use three random words to create a strong and memorable password. Use numbers and symbols to increase security.

Top tip 3: Take care with what you share online and think about who can see it.

Top tip 4: Save your important information in more than one place.

Be Safe poster


Be included

Top tip 1: Start with basics. You don’t have to be tech-savvy to get started. Ask family, friends, carers for help.

Top tip 2: Be patient. Don’t expect too much too quickly, building digital skills and confidence takes time.

Top tip 3: You’re in charge. Change your devices settings to suit you.  Increase text size, use text-to-speech or magnify your screen for easier viewing.

Top tip 4: Check out your local library or other community hubs for advice and access to computers and the internet.

Be Included poster


Be Connected

Top Tip 1. Keep in touch with friends and family across the world or find long lost friends. Staying connected can improve your wellbeing.

Top Tip 2. Learn a new skill or retrain for a new job. There are many ways to learn including online courses.

Top Tip 3. Stay up to date with events and the news; catch up on TV and radio you may have missed.

Top Tip 4. Share experiences and ideas with community groups through social media and connect with new people across the world.

Be Connected poster


The Digital Inclusion work sector group are one of the British-Irish Council work areas. The Government of Jersey is one of 8 member administrations who collaborate together to deliver common actions in areas of mutual interest and benefit of all to promote digital confidence and awareness.

Last year, the work sector agreed to create three infographics, providing simple tips and advice for members of the public across all eight administrations to safely and confidently go online:

  • the ‘Be Safe’ infographic was launched on Safer Internet Day 2020, providing four easy steps to staying safe online
  • Safer Internet Day 2021, 9 February 2021, sees the second infographic launched ‘Be Included’  provides four simple tips for getting started in the online world
  • in early March, the ‘Be Connected’ infographic will be launched to coincide with the BIC Ministerial meeting, and covers four helpful ways to get connected, making the most out of the online world and highlighting the benefits available

Why it’s important to have secure passwords

If your password gets into the wrong hands, someone could:

  • access your bank account
  • buy items online with your money
  • pretend to be you on social media and dating sites
  • send emails in your name
  • access the private information held on your computer like private photos and videos

Creating a strong password

When creating your password: 

  • use 3 random words to create a strong, memorable password and add numbers and symbols 
  • never share passwords with anyone and ensure you use different passwords for your important accounts, such as your email, online banking and social media

Changing your passwords

The routine changing of passwords is not recommended, however you should change your password straight away if you:

  • hear a website that you use has been hacked
  • notice unusual activity on your social media or email
  • notice any payments on your online banking that you don’t remember making (you should also contact your bank straight away)

For morning information and guidance on passwords, visit the Get Safe Online website.

Keeping your software up to date

Keeping your software up to date helps keep your devices safe. 

Ensure you always have internet security software / apps loaded and kept switched on and always download the latest software and app updates 

Security software contain vital security upgrades which help protect your device from viruses and hackers. 

On top of having the most up to date security, software updates also usually include new features and functionality – so why wouldn’t you install them?

For more information and guidance on software updates and why they’re important, visit the Get Safe Online website.

Links and attachments

Don’t open or forward emails from people or organisations you don’t know, or those that seem to be from your bank or other official body that they just wouldn’t normally send. Don’t click on links in emails or social media posts, or open random attachments.

They may be ‘phishing’ for information, or result in a virus or other malware.

Don’t open attachments if the source isn’t 100% known and trustworthy.

Take your time and think twice, because everything may not be as it seems.

For more information and guidance on viruses and spyware, visit the Get Safe Online website.

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