Trading Standards has responsibility for enforcing the following laws:
Trading Standards Enforcement policy
We also provide a free and confidential consumer advice service, informing consumers on their statutory rights under the following civil laws:
If you think a trader has broken the law
Contact the Consumer Advice Service
Consumer Advice Service
Advice on how to comply with the laws
Information is available for retailers in the section called 'Retail and hospitality industries'.
Retail and hospitality industries
You can also contact Trading Standards for business compliance advice.