​​​This privacy notice covers the Regulatory Improvement and Licencing service which is delivered by Regulation which sits within the Infrastructure & Environment (I&E)
The Infrastructure & Environment is registered as a Controller under the Data Protection (Jersey) Law 2018 (Data Protection Law), as we determine the purpose and means of the processing of the personal information collected about you for this service.
As a Government Department, we generally process and hold your information in order to provide public services and meet our statutory obligations. This notice explains in more detail how we use and share information relating to you (your personal data) in order to provide the service described above.​
Find more information on how the Department uses your personal data for other services on the States of Jersey privacy policies​.
We will continually review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law.
How we collect information about you
Your personal data will, in most cases, be collected directly from you. This may be done in any of the following ways:
- through paper or on-line forms, when you apply for or register for something
- by telephoning, mailing or emailing us directly, asking for advice, making a complaint or to make an enquiry
- in person consultations
- during inspections of premises
In some cases, we may collect information about you from another Government of Jersey department or from the following third parties with which we interact in order to deliver our duties:
- Customs and Immigration
- Health and Safety Inspectorate
- emergency Services (police, fire, ambulance)
- Parishes / Honorary Police
- Ports of Jersey
- shipping companies / agents
- Population Office
- Natural Environment
- Development & Land
- Environmental and Consumer Protection
- Strategic Policy, Planning and Performance
- Jersey Water
- Law Offices
- States Greffe
- Bailiffs Chambers
- Legislative drafting office
- Judicial Greffe
- Treasury
Types of information we collect
The types of personal data collected will vary depending on what information you volunteer and the information we need in each circumstance. However, we have listed below the most common categories of information we may collect about you:
- contact details such as name, address, telephone number, email address 
- personal identification details such as date of birth, place of birth, nationality, signatures, passport, driving licence
- land owner/Property information such as address and ownership of rental properties, property portfolios, name of person/business occupying land and details of person/business who owns it
- registration, licensing, compliance data and certifications data relating to business/individuals such as job role, staff training, address, telephone number, email, details of type of registration, licence, permit, supporting business documentation
- business/consignment data such as Individual/Business details, name, address, telephone number, email address
- location / geographic data such as site/field location, mapping
- financial details such as financial transactions, refunds​
- voluntary information, such as unsolicited information you may provide to us when you engage with us
How we will use the information about you
We need to collect and hold personal data about you, in order to carry out the public functions of the Regulatory Improvement and Licencing division. Our legal basis for processing personal data in most cases is that it is necessary for the exercise of Regulatory Improvement and Licencing division’s function of the States or any public authority (Schedule 2 para 4(c) of the Data Protection Law).
We have set out in further detail below why we use your personal data in each instance.
​Answer your query or investigate your complaint or manage our relationship with you
| ​Data Protection (Jersey) Law 2018, Schedule 2, paragraph 4b
| ​Contact details, organisation details, voluntary information
|
​Tailor events to meet your dietary requirements
| ​ Data Protection (Jersey) Law 2018, Schedule 2, paragraph 4b
| ​Contact details, organisation details, voluntary information
|
​Who we may share your personal information with
Other data controllers
We may need to pass your personal data to other Government of Jersey Departments or the following organisations for the purposes stated above:
- The Government’s Data Protection Officer
- The Jersey Office of the Information Commissioner
- States of Jersey Police
- States of Jersey Fire and Rescue
- Parish Authorities / Honorary Police
- Parishes
- Jersey Water
- Strategic Policy, Planning and Performance
- Citizens Advice Bureau Jersey
- Population Office
- Honorary Police
- Ports of Jersey / Harbourmaster
- Health and Safety Inspectorate
- Jersey Water
- Customs and Immigration Service
- Conveyancers / land search providers
- States assembly
- Visit Jersey
- Law Offices
- States Greffe
- Bailiffs Chambers
- Legislative drafting office
- Judicial Greffe
- Treasury
We may also disclose information to other public authorities where it is necessary, either to comply with a legal obligation, or where required under other legislation. Examples of this include, but are not limited to:
- where the disclosure is necessary for the purposes of the prevention or detection of crime
- for national security purposes
- for the purposes of meeting statutory obligations
- prevent risk of harm to an individual
Service providers
Your personal data may be processed on our behalf by certain third parties who provide service to us, so that they can provide those services. We have strict contracts in place with these service providers to ensure they process your data only on our instructions and with appropriate security in place. The categories of third parties who may receive your personal data in order to provide us with a service are:
- IT support or security service providers such as Prosperity 24/7
- To process payments for licenses providers such as Civica
- States Treasury to process payments for permits, licenses and registrations
- Provision, maintenance and servicing on the Government of Jersey website such as C5 Alliance
At no time will your information be passed to organisations for marketing or sales purposes or for any commercial use without your prior express consent.
Publication of your information
We may need to publish your information on our website and/or in the Jersey Gazette for the reasons set out below. This will not include your personal data as described below:
- where we are required to provide statistical information about a group of people; although your data will be anonymised to protect your identity
- where you have responded to a public consultation, although your comments will be anonymised to protect your identity
- where we are required by law to publicise certain information
- where we are required to do so as part of a consultation, although personal information is not included in this publication (unless your name is incorporated into your business name)
How long do we store the information about you
We will keep your personal data accurate and up to date and not keep it for longer than is necessary in order to provide you with our services. Ask to see our retention schedule for more detail about how long we retain your information.
Where do we store the information about you
Government of Jersey systems store data in Jersey, the UK and the European Union. The UK has been granted adequacy status by the European Commission and personal data stored there will be protected to the same standards as personal data held in Jersey and the EU.
In some instances, we may be required to transfer your personal data outside Jersey and the EEA, if the recipient is located outside these jurisdictions. However, we shall only do this with the necessary safeguards in place and where it complies with the Data Protection Law. For details of the safeguards we rely on if we do this, contact the Department using the contact details below.
Cookies and the gov.je website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Find details of the cookies used on gov.je website in the gov.je privacy policy.
Statutory or contractual obligations to provide personal data
You are obliged under Licencing (Jersey) Law 1974, to provide us with the following personal data:
- contact details
- personal Identification details
- property information
- business data
- voluntary information
You are obliged under Tourism (Jersey) Law 1948, to provide us with the following personal data:
- contact details
- property information
- business data
- voluntary information
You are obliged under Places of Refreshment (Jersey) Law 1967, to provide us with the following personal data:
- contact details
- property information
- business data
- voluntary information
You are obliged under Policing of Beaches (Jesey) Regulations 1959, to provide us with the following personal data:
- contact details
- property information
- business data
- voluntary information
Your rights
See your personal data rights​ for details of your rights under the Data Protection Law and how to exercise them.
Withdrawal of consent
Where we rely on you consent to process personal data (see section 3 above), you can withdraw your consent [by contacting Data Governance Officer at DPIE@Gov.je​
Contact details
If you want to contact the Department in relation to this privacy notice email the Data Governance Officer at DPIE@gov.je.​
Complaints
If you have an enquiry or concern regarding processing your personal data you can contact the Central Data Protection Unit.
If you want to make a complaint about how your personal data is processed, you can email the Government’s Data Protection Officer at DPO@gov.je.
If you believe that Infrastructure & Environment has contravened the Data Protection Law and the contravention affects your data protection rights, you have the right to make a complaint at any time to the Jersey Office of the Information Commissioner (JOIC).
We would, however, appreciate the chance to deal with your concerns before you approach the JOIC, so contact the DPO in the first instance.
​Changes to this notice​
We may, from time to time, revise this privacy to ensure it remains up to date. It is advisable to check it regularly to keep aware of any changes.
gov.je