About one.gov.je

One.gov.je is our online customer portal designed to provide you with easy access to Government of Jersey and parish online services.

Directory listing our available online services on the one.gov.je portal

Most of our online services don't require you to verify your identity to access them, but some of our online services, like the personal income tax return form, do.

To verify your identity you'll need to set up a digital ID and create a onegov account.

Benefits of having a onegov account

Once you have a onegov account, you’ll have full access to all available functions and services within the one.gov.je portal.

These include:

being able to access verified services
having the ability to change your contact details online
being able to view a history of any online services you’ve completed or have saved
have any online form you access prefilled with your contact details, making your form filling quicker and simpler

In the near future you’ll also be able to view certain information about yourself that the various government departments hold such as details about benefit claims, tax returns and your contribution history, all by using your digital identity.

Activate or log in to your onegov account

How to set up your digital ID (Yoti)

Latest progress updates of our online services

The progress updates below were published on 10 February 2020. This data can be downloaded from our open data website.

Latest forms to go live

Personal income tax return
Longterm care enquiry
Our hospital site suggestion
Passport application
Work permit application

Form submissions

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Forms pipeline

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Next five forms to go live

Business licensing
Liquor licensing
Shadowing request
Update your contact details
Income support special payments

5 Star feedback

January 2020
How many times we were rated	3,076
Average rating score	4.35 out of 5
Average satisfaction rate	87%
Comment of the month	"Very simple to use - finally a nice and easy way to submit a tax return! Questions simple and easy to understand."