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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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About is our online customer portal designed to provide you with easy access to Government of Jersey and parish online services.

Directory listing our available online services on the portal

Most of our online services don't require you to verify your identity to access them, but some of our online services, like the personal income tax return form, do.

To verify your identity you'll need to set up a digital ID and create a onegov account.

Benefits of having a onegov account

Once you have a onegov account, you’ll have full access to all available functions and services within the portal.

These include:

  • being able to access verified services
  • having the ability to change your contact details online
  • being able to view a history of any online services you’ve completed or have saved
  • have any online form you access prefilled with your contact details, making your form filling quicker and simpler

In the near future you’ll also be able to view certain information about yourself that the various government departments hold such as details about benefit claims, tax returns and your contribution history, all by using your digital identity.

Activate or log in to your onegov account

How to set up your digital ID (Yoti)

Step-by-step detailed guide to setting up your Yoti

Latest progress updates of our online services

The progress updates below were published on 2 April 2020. This data can be downloaded from our open data website.

Latest forms to go live

  • Connect me
  • Sickness benefit application
  • Additional healthcare workers
  • Income support
  • Critical workers childcare request

Forms pipeline

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Most popular services

  • Manpower return no change process
  • Settlement Status
  • Pay your taxes
  • Manpower returns
  • Submit your job vacancy
  • Coronavirus continuity planning
  • Stamp duty payment notification
  • Social Security contributions
  • Health and social care verification
  • Tell us you are leaving the island

Next five forms to go live

  • Payroll co funding scheme application
  • Employer opportunities for students
  • Unemployment scheme application
  • Register to be a Jersey resident
  • Jersey Disruption Loan Guarantee Scheme

5 Star feedback

March 2020​ ​
​How many times we were rated5,382
​Average rating score
4.43 out of 5​
​Average satisfaction rate86%​
​Comment of the month​"Well done to all involved and working so hard to accommodate everyone at this time. Very easy to fill in and submit."

Yoti App share count

Share count refers to how many times users have shared their identification credentials, via the Yoti App, to access government services. Unique share count refers to the number of users regardless of how many times they have shared their details.

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Source: Modernisation & Digital, download the data

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