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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Coronavirus symptoms

Coronavirus symptoms

The three main symptoms of coronavirus are:

1. High temperature / fever

This means you feel hot to touch on your chest or back (if unsure ask a household member to check). You may also feel hot or cold and shivery. If you have a thermometer you can check and monitor your temperature. A temperature of 37.8 degrees indicates that you have a fever (a normal body temperature is 37 degrees).

2. New, continuous cough

This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).

3. Loss or change to your sense of smell and / or taste

This means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.

If there are no obvious or existing reasons, you should call the helpline if you have any of the following:

  • fatigue
  • headache
  • sore throat
  • diarrhoea
  • muscle ache

If you're showing at least 1 symptom

  • If you're showing any coronavirus sumptoms, you and your household should immediately go into isolation and call the helpline.
    This means you should stay at home.
    Don't go out to work, school or college, go shopping, visit public places or use public transport.

Accompanying symptoms

If you have any of the following and have concerns you can call the helpline: 

  • gastrointestinal symptoms (vomiting and diarrhoea) can also be a feature of COVID-19 and these are more common in children than adults 
  • nasal congestion 
  • conjunctivitis (also known as red eyes) 
  • different types of skin rash 

Asymptomatic transmission

Asymptomatic (a carrier who shows no symptoms) transmission of COVID-19 is possible. It should be assumed that even if you are not showing any symptoms of the virus, that you may be carrying and transmitting it to others. This is more likely if you are at risk from travel or have contact with a person positive for COVID-19.  


Coronavirus helpline

If you think you may have symptoms of coronavirus, you and your household should immediately go into isolation. Call the helpline on freephone 0800 735 5566

Emergencies only

For emergencies only, including difficulty breathing, call 999.

Isolation to contain the spread of coronavirus

If you do have coronavirus symptoms, you and your household need to isolate according to the latest Government guidance. You may be eligible for isolation benefit.

General Public Health measures

Information on Public Health measures and how to protect yourself and others

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