The three main symptoms of coronavirus are:
1. High temperature / fever
This means you feel hot to touch on your chest or back (if unsure ask a household member to check). You may also feel hot or cold and shivery. If you have a thermometer you can check and monitor your temperature. A temperature of 37.8 degrees indicates that you have a fever (a normal body temperature is 37 degrees)
2. New, continuous cough
This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
3. Loss or change to your sense of smell and / or taste
This means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Most people with coronavirus have at least 1 of these main symptoms.
If you or someone you live with is showing at least 1 of the above three main symptoms of the coronavirus, you and the rest of your household should go into
isolation and call the helpline on +44 (0) 1534 445566. This means you should stay at home. Don't go out to work, to school or college, shopping, visit public places or use public transport.
The 3 main symptoms may be accompanied by:
- muscle ache
- sore throat
- gastrointestinal symptoms (vomiting and diarrhoea) can also be a feature of COVID-19 and these are more common in children than adults.
If you do not have any of the 3 main symptoms but have one of the accompanying symptoms and are uncertain or have any concerns that you may have COVID contact the helpline on +44 (0) 1534 445566. Anyone with gastrointestinal symptoms should stay at home until the symptoms have cleared irrespective of the cause.
It is important that all of us are vigilant for the symptoms of COVID-19. If you develop any of the 3 main symptoms above, then you and your household should isolate and call the coronavirus helpline on +44 (0) 1534 445566 as soon as possible to get advice and arrange a test.
If you don't have any of the 3 main symptoms of COVID-19 but have other cold-like symptoms, such as a runny nose, you do not need to be tested or self-isolate. You can go to work or school if you're fit to do so.
Find out if you need to isolate or get tested
1. Do you have a fever?
Feeling hot to touch on chest or back or a temperature of 37.8 degrees or more
2. Do you have a new continuous cough?
A cough lasting more than an hour, three or more coughing episodes in 24 hours or if you usually have a cough, it may be worse than usual
3. Have you experienced a change or loss of smell and / or taste?
Stay off work, school or nursery and call the coronavirus helpline on 01534 445566 to arrange a test.
While awaiting test results all household members should isolate and stay away from work, school or nursery.
If you test positive you will be advised by the contact tracing team on isolation and testing for the household.
If you test negative (and are not already isolating as a ‘direct contact’ of a confirmed case) you can stop isolating and go back to work, school or nursery when you're well enough and have not had a fever for 48 hours. The rest of the household can end isolation straight away.
If you don't have symptoms of COVID-19 but have other flu-like symptoms, such as a runny nose, you don't need to be tested and don't need to isolate.
You can go to work, school or nursery if you're fit to do so. If children have diarrhoea or vomiting, they should not go back to school until 48 hours after the last episode.
Consult your GP or other healthcare professional as you normally would if your symptoms continue or your condition gets worse.
Monitor your symptoms and regularly check for a fever. If you go on to develop one of the three main symptoms of COVID-19 you must immediately isolate, along with your household and call the coronavirus helpline on 01534 445566 to arrange a test. While awaiting test results all household members should isolate including keeping children off school or nursery.
If none of the options apply to you, but you feel you should be self-isolating, contact the helpline on 01534 445566.
If you've been identified as a direct contact, you will have been called by the contact tracing team. They will ask you to isolate immediately and arrange for you to be PCR (swab) tested.
See the latest isolation guidance for information on how to isolate.
Other members of your household will not be required to isolate unless they have also been identified as a direct contact.
If you're not normally resident in Jersey, you may be permitted to return to your home country provided that you have a negative PCR (swab) test result in Jersey, within 72 hours of your arrival at your return destination.
See Isolation if you have recently travelled to Jersey for further information.
If you don't have symptoms of COVID-19 but other cold-like symptoms, such as a runny nose, you don't need to be tested and you do not need to isolate.
You can go to work, school or nursery if you're fit to do so.
If children have diarrhoea or vomiting they should not go back to school until 48 hours after the last episode.
Consult your GP or other healthcare professional as you normally would if your symptoms continue or your condition deteriorates.
Monitor your symptoms and regularly check for a fever. If you go on to develop one of the three main symptoms of COVID-19 you must immediately isolate, along with your household and call the coronavirus helpline on 01534 445566 to arrange a test. While awaiting test results all household members should isolate, including keeping children off school / nursery.
If at any time you have immediate concerns about the health of your child or other household member, and it is an emergency, call 999.
If you've recently travelled, work in healthcare, are at high risk of serious illness from COVID-19, or are concerned that you may have contracted COVID-19, call the helpline on 01534 445566.
Asymptomatic (a carrier who shows no symptoms) transmission of COVID-19 may be possible. It should assumed that even if you are not showing any symptoms of the virus, that you may be carrying and transmitting it to others. This is more likely if you are at risk from travel or contact with a person positive for COVID-19.
If you think you may have symptoms of coronavirus, immediately isolate yourself and everyone in your household at home. Call the helpline on +44 (0)1534 445566.
For emergencies only, including difficulty breathing call 999.
Families in need of help
For families in need of help, call the Children and Families Hub on +44 (0) 1534 519000
Youth Enquiry Service
For young people up to 25 years old, call 0800 735010
support services available to all Islanders
Isolation to contain the spread of coronavirus
There are different groups of people who need to isolate to contain the spread of coronavirus (COIVID-19):
If you are showing symptoms of coronavirus, you and those you live with need to immediately isolate at home and call the helpline to let them know on +44 (0) 1534 445566.
If you've been in contact with a confirmed positive coronavirus case, a member of the Contact Tracing team will be in touch with you. This team assess the proximity and duration of any contact with confirmed cases of coronavirus in Jersey. You should only need to go into isolation if we have been in touch to advise you to do so.
If you need to isolate because of coronavirus, you may be eligible for
General Public Health measures
Information on Public Health measures and how to protect yourself and others