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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Coronavirus symptoms and book a PCR test

Book a PCR test

If you're showing any coronavirus symptoms, you should immediately go into isolation and book a PCR test online or call the helpline.

Book a PCR test if you have symptoms

Travelling to the test centre

If you have symptoms of coronavirus you must arrive at a drive through testing centre using private transport. You must not use public transport or walk to the testing centre.

Coronavirus symptoms

The three main symptoms of coronavirus are:

1. High temperature or fever

This means you feel hot to touch on your chest or back (if unsure ask a household member to check). You may also feel hot or cold and shivery. If you have a thermometer you can check and monitor your temperature. A temperature of 37.8 degrees indicates that you have a fever (a normal body temperature is 37 degrees).

2. New, continuous cough

This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).

3. Loss or change to your sense of smell or taste

This means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.

If there are no obvious or existing reasons, you should call the helpline if you have any of the following:

  • fatigue
  • headache
  • sore throat
  • diarrhoea
  • muscle ache

Variants of COVID and symptoms

Increasing evidence shows the Delta COVID variant may present a combination of different symptoms. The most common or only symptoms could be:

  • headache
  • sore throat
  • runny nose

Diarrhoea and vomiting can also be a feature of COVID-19 and its variants and are more common in children than adults.

To maximise the diagnosis of COVID-19  and reduce transmission in the community, it is important that everyone should be extra vigilant of any of the new symptoms and call the helpline. This will increase diagnosis of COVID, which might otherwise go undetected.

If you're showing at least 1 symptom

Accompanying symptoms

If you have any of the following and have concerns you can call the helpline: 

  • fatigue
  • headache
  • sore throat
  • muscle ache
  • gastrointestinal symptoms (vomiting and diarrhoea) can also be a feature of COVID-19 and these are more common in children than adults 
  • nasal congestion 
  • conjunctivitis (also known as red eyes) 
  • different types of skin rash 

Ongoing symptoms or long COVID

Most people infected with COVID-19 will experience a mild to moderate viral illness with respiratory symptoms and recover without requiring special treatment. However for some people, COVID-19 can cause symptoms that last more than 4 weeks or months after the infection has gone. This is sometimes called post-COVID-19 syndrome or "long COVID".

Supporting your recovery after COVID-19 on NHS website

If you are experiencing ongoing troubling symptoms you should contact your GP.


Coronavirus helpline

If you think you may have symptoms of coronavirus, you should immediately go into isolation. Book a PCR test online or call the helpline.

Emergencies only

For emergencies only, including difficulty breathing, call 999.

General Public Health measures

Information on Public Health measures and how to protect yourself and others

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