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Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Coronavirus (COVID-19)

To help prevent the spread of coronavirus, everyone in Jersey is now ordered to stay at home. gov.je/coronavirus

Advice for businesses operating during Stay at Home restrictions

Stay at Home restrictions: who can remain open

All businesses should consider whether their organisation provides goods or services essential to the safe running of the Island. If not, they should close, and all employees and their families stay at home.

Work should be undertaken from home whenever possible. Only people engaged in work designated as essential to the safe running of the Island during this time are permitted to travel to and from work during this time.

Regulatory activity which is in the interests of public safety will run on reduced levels. This will include areas such as food safety, vehicle accident inspections, community nuisance, key construction stages, unauthorised works and dangerous structures.

Business support

More advice on the support that is available to businesses can be found on jerseybusiness.je/coronavirus

Stay at Home business frequently asked questions

What is 'essential work’

Essential work is designated as:

  • Health and care services – both in the hospital and in the community (covering emergency/necessary medical and dental work; pharmacies; opticians, audiologists; residential and nursing homes; mental health care; management of the deceased)
  • Paid and voluntary work to care for vulnerable and elderly people in their homes, for example home care providers, caretakers, the Community Taskforce and Parish volunteers
  • Transportation, production and retail of food, beverages, household supplies, fuel, medicines and medical supplies
  • Transportation and retail of construction supplies; hardware products necessary for home and business maintenance, sanitation; farm equipment and supplies, pet and livestock feed; gardening tools and supplies
  • Maintenance of Jersey’s ports, air and sea links  
  • Public transport and regulated taxis
  • Food delivery and takeaway services
  • Public sector staff and contractors, including Parish staff, who form part of the formal emergency response structure
  • Public protection, emergency services and justice system (police, Honorary Police, ambulance, fire, coastguard, lifeboats, customs and immigration; courts, law officers, Viscount, probation, prison)
  • Social work, and residential childcare work
  • Teaching, school support, and youth work where engaged in schools, as well as nursery and child-minding provision, for critical workers (at minimum levels)
  • Maintenance of critical Island infrastructure, utilities, postal and telecommunications networks, Met Office
  • Waste management and recycling services
  • Postal and parcel delivery services
  • Cleaning services for working environments, where that can be undertaken while adhering to social distancing guidelines
  • Essential emergency home and building repair and maintenance services
  • Essential vehicle, boat and bicycle repair and maintenance services
  • Fishing, farming and farm work, while adhering to social distancing guidelines
  • Care of livestock and animals in captivity, necessary veterinary and pest control work
  • Critical branch-based banking services to enable cash and other financial transactions, maintenance of ATMs, call referral systems, credit application systems and payment systems
  • General financial services – critical firm management and maintenance of core on-site services such as IT systems, banking and mail collection and delivery
  • Advocates essential to ongoing court matters, limited staff critical to legal firms’ management and maintenance of core on-site services such as IT systems, banking and mail collection and delivery
  • Essential government regulatory roles, including those related to financial stability and banking supervision
  • Public service broadcasters and other mainstream news media
  • Ministers, States Members, and staff enabling the functioning of the democratic system. 

Requirements of essential workers and businesses

Workers engaged directly in these categories, and ancillary staff providing essential support to these categories (e.g. taxi dispatchers for taxi services; school administration staff) are considered essential.

Where an organisation is providing essential goods or services, they are asked to pare back to necessary activity only and minimum, skeleton staffing levels; and where possible parents should be enabled to stay at home, so that their children can also be kept at home and so minimise demand for school place and childcare.

It is very important that all essential workers have up-to-date identification identifying them as an essential worker with them when at work and travelling to and from work, should this be requested by the relevant authorities (e.g., a work identity card or employer’s letter).

Permitted to open

Businesses with premises that can continue to open as an essential service, should display the ‘Permitted to open’ signage.

Any organisation that believes it undertakes essential work, is not listed, and has staff that will need to be exempted from the ‘Stay at Home’ order at any time, they should contact 1GCT@gov.je with the subject line ‘Stay at Home Guidance’.

Permitted to remain open serving takeaway’s and deliveries

 Business is permitted to remain open

Businesses that can remain open:  Non-essential work

Non-essential work can continue to operate where it does not pose a risk to public health.
Where organisations or individuals can continue to operate based only upon home working, and are not a type of establishment that must close, then they should make this change.

Where individuals work alone outside their own household, and are able to enforce strict social distancing at all times, this work can also continue (for example, artists working alone in their own studio; individual gardeners, individual tradespeople).

Essential emergency home and building repair and maintenance works may be carried out by plumbers, electricians, roofers, scaffolders and other tradespeople. This work can be carried out inside people’s homes where it is necessary, provided that the tradesperson is well and has no symptoms. No work should be carried out in any household which is isolating or where an individual is being shielded, unless it is to remedy a direct risk to the safety of the household.

Non-essential workers should not carry documentation asserting that they are engaged in essential work. Police and other enforcement agents will be monitoring for abuse of essential worker status closely.

Building services

Essential emergency home and building repair and maintenance works may be carried out by plumbers, electricians, roofers, scaffolders and other tradespeople. This work can be carried out inside people’s homes where it is urgent or essential, provided that the tradesperson is well and has no symptoms.

It is vital that public health guidelines, including maintaining a two-metre distance from any household occupants, are followed to ensure everyone’s safety.

No work should be carried out in any household which is isolating or where an individual is extremely vulnerable to COVID-19, unless it is to remedy a direct risk to the safety of the household, such as emergency plumbing or repairs, and where the tradesperson is willing to do so. The isolated person should occupy a different room whilst the work is being carried out, if at all possible.

Construction sector

Construction sites must close from 6pm on Friday, 3 April, until further notice, under the advice from the Medical Officer for Health.

A construction site is defined as such if the company or individual is required to comply with the Health and Safety Construction (Jersey) Regulations 2016. Sites will only be able to reopen once they have a licence, details of which will be announced shortly.

Financial support is available to the industry through the Coronavirus Payroll Co-Funding Scheme, Phase 2.

If you are uncertain about whether this affects you, email constructionCOVID@gov.je.

Farming and agriculture

Farm workers are essential employees and are permitted to continue working, provided that they adhere to social distancing rules. Employers must ensure that their staff continue to observe them.

All farm workers should ensure they maintain a distance of 2 metres from each other as much as practically possible – during work, and when travelling to and from work.  In some instances this may require workers travelling in additional vehicles.  It is recognised that some types of farm work may make it hard to stay 2 metres apart at times; workers should consider when this may happen and minimise the number of occasions when they come closer than 2 metres to each other, and keep the duration of those occasions as short as possible. 

You should also follow rigorous hygiene procedures, especially when returning home from the day.   Regular cleaning of surfaces that are likely to come into contact with more than one person (eg door handles, steering wheels) should be carried out.

It is particularly important that employees working in this way should not come to work if they develop any of the COVID 19 symptoms. If you develop symptoms you should immediately isolate yourself at your home, along with everyone in your household. Where workers are living in shared accommodation it should be noted that all workers within that residential unit would be classified as a ‘household’ and should observe isolation for the whole household accordingly.  

The abattoir remains open as it is considered critical for farming and maintaining Jersey’s food supply.

Animal-related businesses 

Advice for businesses that provide animal-related services and for the pet owners that use them

Financial Services and Legal Services

Information specific to financial services businesses

Information specific to legal services businesses  

Food and drink sector

Must remain closedExceptions
  • Restaurants
  • public houses
  • wine bars and other drinking establishments
  • other food and drink establishments including within hotels and members' clubs

Food delivery and takeaway should remain operational and can be a new activity. This covers the provision of hot or cold food that has been prepared for consumers for collection or delivery to be consumed, reheated or cooked by consumers off the premises.

Delivery is preferred, wherever possible.

Cafés and canteens

Food services at the hospital, care homes or schools, prison and services providing food or drink to the homeless

Measures should be taken to minimise the number of people in a canteen / break space at any one given time, for example by using a rota.

Where possible, staff should be encouraged to bring their own food.

Businesses must follow the published hygiene and social distancing guidance.

Takeaway and delivery facilities may remain open and operational. This means people can continue to enter premises to access takeaway services, including delivery drivers, provided they observe strict social distancing.

Restaurants offering delivery and collection service should display the ‘Restaurants permitted to open’ signage.

Permitted to remain open serving takeaway’s and deliveries

 Business is permitted to remain open

Retail sector

Must remain closedExceptions
  • Hairdressers
  • barbers
  • beauty and nail salons
  • including piercing and tattoo parlours
  • laser and cosmetic clinics delivering non-essential cosmetic treatments
  • outdoor and indoor markets
  • auction houses
  • Supermarkets and other food shops 
  • Market stalls which offer essential retail, such as grocery and food
  • Emergency medical services (such as emergency dental work, opticians and audiology clinics, emergency physiotherapy clinics, chiropody and podiatry clinics, and other emergency professional vocational medical services)
  • Pharmacies and chemists, including non-dispensing pharmacies 
  • Fuel stations and heating fuel providers
  • Hardware shops and equipment
  • Veterinary surgeries, blacksmiths and pet shops 
  • Corner shops and newsagents 
  • Off-licences
  • Laundrettes and dry cleaners 
  • Post Offices 
  • Vehicle rental services 
  • Retailers and services involved in the repair of boats, motor vehicles, motorcycles, bicycles (e.g., tyre sales and repairs)
  • Car parks 
  • High street banks, short-term loan providers, credit unions, insurance agencies and cash points 
  • Storage and distribution facilities, including delivery drop off
  • Public toilets 
  • Garden centres
  • Retailers of safety supplies (e.g., Personal Protective
  • Equipment)
  • Office supplies and related support services
  • Electrical, IT and phone retailers, repair and maintenance services



Hotels / accommodation sector

Must remain closedExceptions
  • Hotels
  • hostels
  • B&Bs
  • campsites
  • boarding houses
  • lodging houses for commercial use
  • caravan parks and camping sites

Where people live in these as interim abodes whilst their primary residence is unavailable, or they live in them in permanently, they may continue to do so.

Key workers and non-UK residents who are unable to travel to their country of residence during this period can continue to stay in hotels or similar where required.

People who are unable to move into a new home due to the current restrictions can also stay at hotels.

Where hotels, hostels, and B&Bs are providing rooms to support essential workers, or vulnerable people such as those who cannot safely stay in their home, through arrangements with the Government, they may remain open.

Non-residential institutions

Must remain closedExceptions
LibrariesDigital library services and no-contact home library services should continue
Community centres, youth centres and similarFor the purpose of hosting essential voluntary or public services, such as food banks, homeless services, and blood donation sessions.
Places of worship

Funerals, where the congregation is limited to immediate family only (with provision for a carer, if required), or a friend in the case that no family members are attending. A distance of 2 metres is to be maintained between every household group.

A minister of religion, to go to their place of worship may broadcast an act of worship, whether over the internet or otherwise.

For the purpose of hosting essential voluntary or public service, such as food banks, homeless services, and blood donation sessions.

Parish halls can remain open for the purpose of coordinating and hosting essential voluntary or public services. For any other matter, please contact your Parish by telephone, and do not visit in person.

Assembly and leisure

Must remain closedExceptions
Museums and galleriesNone
NightclubsNone
Cinemas, theatres and concert venuesNone
Betting shopsNone
Spas and massage parlours           None
Fitness studios, gyms, swimming pools or other indoor leisure facilities, including changing roomsNone
Arcades, bowling alleys, soft play centres and similarNone

Outdoor recreation

Must remain closedExceptions
Playgrounds, paddling pools, sports courts and pitches, mini-golf courses and outdoor gyms or similar

As large open spaces, golf courses can stay open as long as social distancing is fully observed and monitored, ensuring there is no congregation whatsoever on the course or in other outdoor spaces such as car parks.

All indoor facilities (club houses, changing rooms) must remain closed.


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