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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Psychology and Wellbeing Service help and support for children, young people and parents during the coronavirus pandemic

The Psychology and Wellbeing Service (PAWBS) are currently working remotely from home but continue to offer support through phone check-ins and consultation line queries.

Call our consultation lines

Educational Psychology Team consultation line

Contact us to discuss any concerns relating to a young person’s social, emotional, academic, mental health and wellbeing needs. You can also contact us to discuss accessing our Primary Mental Health Team.

Call +44 (0) 7797 913411. Operated on Wednesdays, between 12.30pm and 3.30pm (term-time only). 

Educational Psychologists (EPs)

Educational Psychology Consultation Line

Wellbeing Team consultation line

Contact us to discuss any concerns relating to a young person’s wellbeing needs, eg self-esteem, managing feelings, anxiety, friendships and coping with loss.

Call +44 (0) 7797 916879. Operated on Wednesdays, between 12.30pm and 3.30pm (term-time only). 

Wellbeing Team

 Wellbeing Consultation Line

Children and Families Hub

The Children and Families Hub provides information, advice and support for families and young people. Our aim is make sure you get the right help, at the right time.

The hub also responds to any safeguarding concerns you may have for a child or young person.

You can call the Children and Families Hub Helpline on +44 (0) 1534 519000 or search our Children and Families Hub directory to see what services are available to help and support you and your family.

Children and Families Hub online directory

Mental health and wellbeing videos

Window Of Tolerance – this is directed towards any adult seeking to support their own mental health and wellbeing, including families and school staff.

Window Of Tolerance


River of Wellbeing – this is directed towards adults supporting children and young people’s mental health and wellbeing and can also be used as a training video.

River of Wellbeing


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