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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Advice for Islanders

Reconnection roadmap

As we move forwards with our progress on reconnection, it is important that the Island continues taking a cautious and staged approach. The aim is to avoid restricting activities and freedoms.

View the reconnection roadmap

Safer together: enforcement 

All Islanders must adapt their ways of living and working and continue to adhere to the underpinning public health guidance, so that we can live safely with the virus. Doing so is a critical complement to our ‘contain’ capacity. The Government will use its powers to enforce public health measures if it proves necessary to do so.

  • if you are required to self-isolate on arrival into Jersey, or you are instructed to remain in self-isolation because you have a confirmed or suspected case of COVID-19 and fail to do so without reasonable excuse, you may be arrested and fined up to £1,000. You may also be taken to a screening facility and required to take a COVID-19 test, and you may be kept there until the results are known. The penalty for refusing to go to the screening facility or failing to provide medical samples or information without reasonable excuse in that situation is a fine of up to £10,000. We hope this power never needs to be used.
  • businesses and organisations must comply with all relevant guidelines and regulations and should always err on the side of caution. Spot checks will take place to ensure businesses and organisations apply public health guidelines appropriately, providing constructive advice in the first instance.

If you have concerns about non-compliance with any public health measures, email workplacecovid@gov.je.

Protecting yourself and others

We must not forget that anyone can catch COVID-19 and anyone can spread it.

We can all reduce the risk of this by remembering we can be safer by everybody knowing what is required, following the guidance, taking responsibility and acting on these universal public health messages:

  • safer hygiene 
  • safer at a distance 
  • safer in smaller groups
  • safer outside 
  • safer when you can be contacted

Safer hygiene

Everyone is strongly encouraged to continue to follow these simple steps: 

  • wash your hands or use sanitising gel 
  • avoid touching your face
  • catch your cough or sneeze in a tissue, bin it and wash your hands
  • clean surfaces and shared toilets regularly
  • cloth masks are mandatory in enclosed public spaces such as shops and on public transport

If you have any of the symptoms of COVID-19, stay or go home immediately and call the Helpline for guidance on testing and, as needed, medical care and isolation.

Safer at a distance 

Maintaining physical distance from others remains an important way to limit the spread COVID-19. Islanders should keep a physical distance of 2 metres, and always a minimum of 1 metre, from people they don’t live with.

Children are not required to physically distance when at school as it is recognised that keeping children from close contact is difficult to achieve therefore other mitigation measures, such as class or year group bubbles are in place.

When not in school or nursery, children should keep a physical distance of 2 metres, and always a minimum of 1 metre , from people they don’t live with.  Acknowledging that this will be challenging for very young children, parents are advised to keep their children’s play and social groups small and consistent.

Safer in small groups

While COVID-19 is still with us, you should continue keeping a smaller social circle than usual. 

Social gatherings, especially those in private settings, such as parties, barbecues or informal get-togethers must be limited to a maximum of 20 people. Where you can, stay 2 metres apart from people from other households when indoors, in a garden or an outdoor area.

You should also be particularly careful to adhere to all relevant public health guidance if your attendees include people who may be at higher risk of illness from COVID-19.

More controlled events that are formally organised by businesses or organisations need to follow the required guidelines.

More information on gatherings and events

People at higher risk of illness from COVID-19 are especially advised to keep the number of people they have physical contact with low or may prefer to avoid physical contact with people they don’t live with completely. If you choose to increase your physical contact, the smaller and more consistent the group, the lower the risk.  

Safer outside

The risk of transmitting COVID-19 is greater indoors and especially over longer periods of time. There is also more room to physically distance outside. So, if you meet people or organise a gathering or an event, you should do it outdoors where possible.

Generally, it remains better to limit the number of people visiting inside your own home, and limit visiting others’ homes.

Safer when you can be contacted

While COVID-19 is still with us, we can all live more safely together if contact tracing is as effective as it can possibly be. Our contact tracing team has been up and running since the very start of the pandemic and is providing a vital service. We need to help them work as quickly as possible to identify who might be at risk when new cases arise.

For Islanders, this means providing your contact details when requested by a business for the purpose of contact tracing (such as in a restaurant, pub or by the hairdresser), so that if it turns out someone else who was near you in the same place has COVID-19, you can be reached quickly to assess whether you were at risk or not, and to offer you support if needed.

Businesses must collect people’s contact details for the purpose of contact tracing, in accordance with the Data Protection (Jersey) Law 2018.

Safer wearing a face mask

Mouth and nose coverings are now mandatory in several indoor public settings including public transport.

Masks are now strongly recommended in all indoor settings outside your own home (including adults and children in secondary school), when queuing outside or in busy outdoor areas, and when ride sharing inside a private vehicle which includes people from different households. Masks should also be kept on when going in and out of several shops or indoor areas, rather than repeatedly taken off and put back on.

People at higher risk of illness from COVID-19 

Full guidance for Islanders at higher risk can be found on guidance for those at higher risk of coronavirus.

If you are in the high risk category you are still encouraged to undertake outdoor leisure or recreational activities where you can physically distance from those you do not live with, and carefully follow the key public health messages.

Children and young people at higher risk

Children and young people who are at higher risk of illness from COVID-19 are encouraged to attend school.

Children and parents who feel that it is not safe to return to school, owing to a child or young person’s particular circumstances or medical condition, are advised to contact their child's specialist doctor to discuss their situation.

Coping with the current situation

For some this is a concerning time. There is a huge amount of support available, provided by volunteers, charities, our Parishes, and specialist professionals. We warmly encourage you to access it. Call the helpline or find more information on Connect Me.

At home and your household

People can work within your home as long as strict sector-specific guidelines are followed by the person undertaking the work and they have no symptoms. Examples might include: 

  • tradespeople carrying out repairs, maintenance and enhancements in your home 
  • the provision of close-contact personal services like mobile hairdressers
  • cleaners, nannies and child minders
  • dog walkers
  • others like estate and rentals agents 

The physical distancing and hygiene measures must be strictly observed.

No work should be carried out in any household that is isolating and consideration should be given where an individual is high-risk (severely vulnerable) to COVID-19, unless it is to remedy a direct risk to the safety of the household, such as emergency plumbing or repairs, and where the tradesperson is willing to do so. The isolated person should occupy a different room whilst unavoidable work is being carried out.

Hosting a visitor who needs to self-isolate

If you are providing accommodation for a visitor who is required to self-isolate, it is important that all members of your household and the visitor(s) staying with you are aware of the isolation guidance

Accommodation

Registered tourist accommodation is open for the purposes of staycations.

But there will be parts of the accommodation premises that remain closed:

  • nightclubs (unless just used for the purpose of serving food and drink)
  • saunas, steam rooms, hot tubs and jacuzzis

Dental practices

You can see a dentist or a dental hygienist. The dental practice will have a range of measures in place, to keep everybody safe, which they should clearly communicate to you before your appointment and reinforce when you're there. In particular, there will be measures in place to support physical distancing between everyone on the premises.

As surgeries will be employing stringent hygiene and cleaning requirements, they may be operating at a reduced capacity.

Education and childcare

Schools and other childcare settings are open with specific public health measures in place.

Guidance for education and childcare

Guidance for youth and community groups

The Government's aim is for all children and young people to continue their full-time education. Updates to the guidance will be published on gov.je and schools will also keep families updated as required.

Children and young people who need to move between the care of different guardians or separated parents can do so.

Food and drink

Food and drink venues can open, including pubs and nightclubs for a seated food or drink service, with either 2 metre distancing (and always a minimum of 1 metre) or screens between people seated at adjacent tables. 

Masks are mandatory inside hospitality venues which serve food or drink but can be removed when seated at a table.

You will be able to order an alcoholic drink without having to order an accompanying meal. You can order or pay at pay at a counter but you must be seated at a table when eating or drinking.

The length of time you can stay is not limited, however last orders is at 11pm and customers must leave the premises by 11.30pm.

You will be asked to provide your contact details so that if it turns out someone else who was near you in the same place has COVID-19, you can be reached quickly to assess whether you were at risk or not, and to offer you support if needed.

Government and Parish services

Government and Parish services are open, many have new operating procedures in place, for example the household recycling centre, Parish Hall attendance, etc. You're reminded to check with the service provider or on gov.je ahead of time to see if there are any changes you should account for.

Health

Services across Health and Community Services are open to visitors. This includes:

  • Jersey General Hospital
  • mental health services
  • maternity for partners attending ante-natal scans

Visiting times, except in exceptional circumstances, are 2pm to 4pm and 6pm to 8pm daily. Exceptional circumstances, where visiting times may differ, include:

  • the patient you wish to visit is receiving end-of-life care
  • you are the partner accompanying a woman in labour or for a scan
  • you are a parent or appropriate adult visiting a child on a paediatric ward

Other exceptional circumstances will only be permitted following discussion and agreement with the responsible Lead Nurse for the area.

Patients will be asked to name a maximum of two relatives or friends for visits and, because of the continued need for patient, visitor and staff safety, only adults will be allowed to visit. One named visitor can attend for each visitor session. 

Pre-visit screening will remain in place to check for any potential exposure to COVID-19. Visitors will need to sign-in to the relevant ward or department using a newly installed QR code system and use hand sanitiser and appropriate PPE throughout the visit. Visitors who have travelled to Jersey from another jurisdiction and would like to visit a patient must wait until their swab result is confirmed negative.

Indoor activity - sport and recreation 

Indoor sports, fitness and exercise services, swimming pools, showers, changing rooms and toilets are open. Jacuzzis, saunas and steam rooms remain closed.

Indoor and outdoor leisure

You can visit the following venues:

  • art galleries
  • museums
  • libraries
  • indoor and outdoor visitor attractions 
  • indoor and outdoor playgrounds and climbing equipment
  • indoor play areas
  • theatres and auditoriums

Such facilities will decide if they can safely open and will introduce changes to provide a safe environment. As a result, the look and feel of the setting may be different to what you're used to. 

Be ready to adapt your visit to accommodate the new procedures and practices. Remember to follow the guidelines:

  • wear a mask
  • keep a safe distance
  • practice good hand hygiene

Outdoor activity - sport and recreation

Children's playgrounds and public gym equipment is now open. You should make sure you and your children sanitise their hands (with hand sanitiser with 60% to 70% alcohol content) after using these facilities to reduce COVID-19 risk as others will also be touching them.

Outdoor sports facilities and swimming pools are permitted to be open. The risk of virus transmission is lower in well maintained chlorinated water.

Public transport

The wearing of masks is mandatory on public transport. Public buses will be operating at full seated capacity. The latest version of the timetable is available on the Liberty Bus website. When a service is full the driver will request further buses for that route. However, there may still be capacity issues for the bus service.

To free up space on the network for people who can only use the bus, you're encouraged to only make essential journeys by bus. Walk and cycle or use your car if you can.

If you use the bus, the potential increased risk of more people travelling closer together will be managed by:

  • sitting as far away from other people as possible
  • using the hand sanitiser (with 60% to 70% alcohol content) provided
  • using a mask – exemptions are for young children and those with a disability that means they could not independently remove their own mask in an emergency

You must not ride share in private vehicles with people you don’t live with. But, you may do so, for example, if the journey is for in an emergency, for provision of medical attention, legal obligation, attending a covid test or taking someone to health appointments.

You can use a taxi provided the driver maintains a strict regime of hand hygiene and disinfects key touch points within the taxi. It is also advisable that payment is contactless, not cash, to minimise the risk of infection and masks are mandatory.

If you have any symptoms you must not use taxis or public transport.

Retail

Most shops are open subject to observing the public health guidelines, which might mean queues and other changes to your typical shopping experience.

You're advised to:

  • use hand sanitisers (with 60% to 70% alcohol content)
  • maintain physical distancing of 2 metres, and always a minimum of 1 metre
  • wear a mask , which are  mandatory in these indoor environments

Fitting rooms in shops can also be used if they are able to strictly adhere to the public health guidance, which includes cleaning between individual users. 

Music

Live and recorded music (not including singing or use of wind and brass instruments)

Live and recorded music is permitted under certain guidance. However, if the music is in asetting, such as in a restaurant, bar or hotel, the volume must be low (i.e. ambient background music).  This is to avoid people speaking loudly or shouting in order to hear one another, as this increases the risk of infectious droplets being spread. The general public health advice for all businessess hould also be followed. You can find out more in the music guidance and worship guidance.

Travel to and from Jersey

Inbound passengers

From Monday, 26 April the island will reinstate the red, amber, and green classifications for the UK and the other Crown Dependencies. The thresholds for the classifications will remain the same as they were before Jersey classified all areas as red, and the United Kingdom will continue to be broken down by local regions. This will be kept under weekly review. 

All other countries, including Ireland and mainland Europe, will remain under the red 10-day isolation regime.

From 26 April, anyone arriving in Jersey from the UK or the other Crown Dependencies, will have to provide their travel history in advance and undertake PCR tests on arrival and on days 5 and 10 after arriving.

Those entering the Island from green zones will have to isolate until they have a negative result from their arrival test. 

Those arriving from amber zones will have to isolate until they have received a Day 5 negative test result, and those arriving from red zones will need to isolate until they have a Day 10 negative test result.  Anyone whose test result is positive will have to isolate for 14 days, in line with Public Health guidance. 

The red, amber, green classifications will be reintroduced for travel to Jersey from all other destinations no earlier than Monday 17 May, when the United Kingdom reintroduces international travel. 

Safer travel guidance

Outbound travel

Travel off-Island is possible but will be limited to those countries which are welcoming travellers from Jersey, this is subject to change and each country will have particular restrictions and requirements in place for those arriving from elsewhere. You're advised to check for up-to-date country specific information prior to booking/travelling.

Coronavirus (COVID-19): travel corridors on gov.uk website

Foreign travel advice on gov.uk website

Worship, funerals and marriages

There is no limit on the number of people who may attend a service of worship, a funeral service or the solemnisation of a marriage or civil partnership if it is held in an indoor or outdoor venue, however, if more than 50 people are present and the event is indoors all attendees aged 12 or over must wear a mask and provide contact details. 

The exception where the solemnization of marriage and civil partnership is: 

  • outdoors in private garden the maximum number of people is 50 excluding anyone who lives in the home and any one aged 4 or under but including the celebrant and any event organiser or service provider (this does not include marquees which are classed as 'indoors') 
  • indoors in a private home the maximum number of people is 20 excluding anyone who lives in the home and any one aged 4 or under but including the celebrant and any event organiser or service provider 

The solemnisation of a marriage or a civil partnership is the formal ceremony at which a person gets married or enters a civil partnership. This is different from the reception, breakfast or celebration that is usually associated with a solemnisation ceremony.

Even where there are less than 50 people, it is recommended that 2 metre physical distancing, and always a minimum of 1 metre, is adhered to wherever practicable and that masks are worn, even though this is not a requirement in law.  

2 metres (with a minimum of 1 metre) is recommended because it helps to keep people safe and helps ensure that, in the event that one person has COVID, a significant number of other people are not required to self-isolate as a result of being identified as a close contact.  Bear this recommendation in mind when reading the guidance below. 

There must be a designated lead organiser with responsibility for the event, who is accountable under health and safety legislation for each gathering whether it is a funeral, wedding or faith service. The organiser's risk assessment must fully address and take steps to mitigate all COVID-19 risks associated with the event in accordance with the public health guidance. 

This guidance only applies for the duration of the marriage, funeral, or faith service, and to the formal ceremony, not to any associated wedding reception or funeral wake. Receptions and wakes must adhere to public health guidance on gatherings and events.  

If you are getting married or having a civil partnership ceremony, you should also refer to guidance on getting married or a civil partnership during COVID-19  

Music during worship, marriage and civil partnership ceremonies and funerals  

  • those attending the service should have physical distancing of 2 metres where possible and always a minimum of 1 metre, particularly if there will be singing by those attending.  
  • those within a congregation are strongly encouraged to wear masks when singing even if not required to in law 
  • if the service / event includes a group of performers who are singing or playing brass and woodwind (for example, a choir) it is accepted that they are unlikely to be able to perform while wearing a mask. It therefore becomes more important to maintain a physical distance of 2 metres wherever possible, rather than 1 between performers. This may limit the number of performers able to safely participate.  
  • Any performers should be positioned side by side, and should keep at least 3-5 metres wherever possible from anyone they are facing (for example, if they are standing on stage, or at the front of the venue, facing other people)

The above applies to faith settings, funerals, marriages or civil partnership ceremonies but does not apply to wedding receptions or funeral wakes. Music in these settings should adhere to the general music guidance. Wedding receptions should also adhere to the guidance on weddings. 

Wellbeing, beauty and cosmetics services

Wellbeing, beauty and cosmetic businesses who work in close personal contact with their customers are open.

Types of businesses in this area include the following:

  • hairdressers and barbers
  • beauty and nail salons
  • piercing and tattoo parlours
  • massage, reflexology, laser and cosmetic clinic

These businesses should be able to offer their full range of services, subject to appropriate risk mitigation measures being in place.

Working inside, outdoors and in vehicles

Indoor working

Businesses are now being advised to continue to allow working from home where it is possible and appropriate to do so. Indoor businesses can begin to step down working from home as the default and resume indoor shared space working if they choose to do so.

Businesses have been provided with specific guidance to make your return to working space as safe as possible. 

Outdoor work

You can use outdoor services such as gardening or window cleaning, on the condition that while undertaking the activity, workers continue to physically distance.

Working in vehicles

The risk of transmitting COVID-19 is highest when spending prolonged periods of time in enclosed spaces with limited air circulation. If you work in a vehicle, you're strongly encouraged to strictly follow the published public health guidelines, which include ensuring good ventilation, wearing a mask, and regular cleaning of all major touch points.

Youth and community centres

The value and importance to the health and social wellbeing of Islanders in resuming community activities, services and support is very well recognised. Accordingly, community settings and venues are able to remain open, provided they can follow the youth and community group guidance. Therefore, if you're planning to use any community centre you might want to check beforehand to see what activities and support are available at this time.

Vaccination

When booking appointments, make sure you have the following information available:

  • name, address, phone number
  • Social Security number
  • date of birth

You won't be vaccinated if you don't have an appointment.

For those who don't have access to the internet, you can:

  • ask family, friends and neighbours to book on your behalf
  • call the helpline

Book a vaccination appointment

Ventilation

It is recognised that it will not be practical to always have windows and doors open. Where possible households should consider opening windows and doors for short periods of time to aid air exchange. For example, at the end of each day when people are not present and before cleaning commences. Fan circulation may assist with air exchange.

Business ventilation guidance

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