What to do in a mental health crisis
In a mental health crisis, call us on +44 (0) 1534 445290.
If you're worried about your mental health and need urgent support and help, don't hesitate to call.
We sometimes receive a large number of calls. You might need to leave us a message but we'll get back to you as soon as possible.
In a crisis, we aim to see you within 4 hours, where this is assessed to be clinically indicated. Otherwise, we'll arrange for you to be seen as soon as possible depending on your needs.
If there is an immediate risk
If you or someone you know are in immediate danger of serious harm and you need immediate medical help or the help of the police call 999.
Give as much information as possible to the operator and be as clear as you can when giving your address or location, and telephone number.
People receiving treatment or help for mental ill health
If you're already receiving support from one of our community mental health teams, you should contact the team and your care co-ordinator or the team's duty worker.
You can call us 9am to 5pm Monday to Friday:
Older Adults, Community Mental Health Team on +44 (0) 1534 444830
Working age adults, Community Mental Health Team on +44 (0) 1534 445270
If you need support outside of these hours call us on +44 (0) 1534 445290.
About the Mental Health Network
The Mental Health Network provides information, advice and support for people in Jersey on all aspects of mental health.
It is the definitive online network for all of Jersey's mental health services, giving you the right help, in the right place, at the right time.
We're currently working with all mental health providers in the Island to make this online resource fit all your mental health needs.
Your guide to the Mental Health Network
Your guide to the Mental Health Network in Portuguese
Your guide to the Mental Health Network in Polish
Your guide to the Mental Health Network in Romanian
If you're at immediate risk
If you, or your family member have self-harmed or are at immediate risk call 999.
Acting early to make a difference
We've worked hard to make sure that when you ask for support you get it as quickly as possible.
We're all working together, so whoever you choose to contact, they will make sure that you get the help and support you need.
You can directly contact any of the services listed below.
Hub for Hope
If you don't know where to start, you could look at the
Hub of Hope website. Hub of Hope lists our services to give you easy access to finding out:
- what they do
- how they can help
- how you can contact them
Alcohol or drug issues
Alcohol and drug service
Advice on how the Alcohol and Drugs Service can help you.
Information on the alcohol and drug service
Silkworth Lodge
If you or a loved one is struggling with alcohol and/or drug dependency, Silkworth can bring healing and hope to anyone affected by drink or drug addiction.
Silkworth Lodge website
Children and young people
Child and Adolescent Mental Health Service (CAMHS)
CAMHS is a mental health assessment and therapeutic service for children and young people up to the age of 18 and their families. Visit CAMHS for more information.
Youth Enquiry Service (YES)
YES provides confidential information, advice and support for young people.
Youth Wellbeing Drop-In
The Youth Wellbeing Drop-In is a free informal service to have a confidential chat, have a cup of tea or coffee, or just browse what's on offer.
It's available to:
-
children
-
young people
-
parents
-
carers
A Mental Health Practitioner is available to answer any questions in a private space and to provide support and guidance. This can be on anything from how to recognise signs and symptoms of mental health issues to how better manage anxiety, depression self-harm and eating disorders.
A Youth Worker will also be available for:
- general queries
- signposting to wellbeing support tools
- helping you understand what local support services can help
The drop in service is open every Saturday from 11am to 4pm.
Tel: +44 (0) 1534 280530
Email:
Youth Wellbeing Drop-in
Youth Enquiry Service
The Link
Eagle House
La Colomberie
St Helier
JE2 4QB
Children and Families Hub
Find help and support for children, young people and families in Jersey on the
Children and Families Hub.
Kooth
Kooth is an online mental wellbeing community. Free, safe and anonymous support.
NSPCC
The National Society for the Prevention of Cruelty to Children (NSPCC) is a charity campaigning and working in child protection in Jersey. We support Jersey families to help make sure children are given the best chance in life.
Silkworth Lodge
Silkworth lodge offers support for anyone affected by drug and alcohol addiction. They offer a Silkteen Programme for 13 to 18 year olds and a Silkworms Programme for 7 to 12 year olds.
Counselling and emotional support
Jersey Hospice Care
Available to adults and children of all ages in need of support whilst coming to terms with life limiting illness. The service is made up of a team of counsellors, volunteer support workers and student counsellors.
Jersey Hospice Care
Jersey Talking Therapies
A free confidential therapy service and are now in partnership with our third sector organisations to give clients a wider option of support. Confidential psychological interventions for resident adults aged 18 or over.
In the past you had to go to your GP for a referral to get support from our Jersey Talking Therapies service. Now you can directly contact JTT, getting quick and easier access to the support they offer.
Jersey Talking Therapies
Listening Lounge
A team of counsellors and peer workers provide a range of different support options which can all be accessed free of charge and without the need for a referral. You can visit the lounge during our opening hours by making an appointment by phone or email.
Listening Lounge
Liberate Jersey
Free counselling to anyone who is struggling to cope with the changes to daily life imposed by the pandemic. It is open to anyone living in Jersey and will be on a first-come-first-served basis.
Liberate Jersey website
Mind Jersey
Provides support to people living with mental illness. Their vision is of a society that promotes and protects good mental health for all, and that treats people with experience of mental illness fairly, positively and with respect.
Mind Jersey website
Samaritans Jersey
Working together to make sure fewer people die by suicide. No judgement. No pressure. For anyone who needs someone.
Samaritans, Jersey website
Zero Suicide Alliance
The Zero Suicide Alliance is concerned with improving support for people contemplating suicide by raising awareness of, and promoting, FREE suicide prevention training which is accessible to all.
Zero Suicide Alliance
Domestic abuse
Jersey Domestic Abuse Support
An independent service developed to protect and support victims of domestic and sexual abuse. Qualified Independent Domestic Violence Advisors provide support and advice to develop long-term safety solutions for men, women and their families.
Jersey Domestic Abuse Support website
Jersey Women's Refuge
The Jersey Women's Refuge provides a safe place for women and children to go who are victims of domestic abuse, providing a 24 hour, confidential service, which offers practical and emotional support to women and children suffering from abuse.
Jersey Women's Refuge
Eating disorders
The aim of the charity is to provide a safe space where people can come and share their experiences whether you are affected personally or if you are a family member or friend who is concerned about a loved one affected by an eating disorder.
Jersey Eating Disorders Support website
Education and training
Jersey Recovery College
Education and training for people experiencing mental health difficulties and for family, friends and professionals who support them. Courses support adults to enhance their knowledge and understanding of mental health conditions, recovery, wellbeing and life skills.
Jersey Recovery College website
Mental health or capacity issues
Dementia Jersey
Dementia Jersey was formed in 2010 to support everyone in the Island affected by dementia in whatever way. The Dementia Jersey team will point you in the right direction and offer every support we can to people with dementia, family, friends and carers.
Dementia Jersey website
Focus on Mental Illness
Our aim is to preserve, and where possible improve, the quality of life of all those in Jersey affected by severe mental illness.
Focus on Mental Illness Facebook page
Mind Jersey
Provides support to people living with mental illness. Their vision is of a society that promotes and protects good mental health for all, and that treats people with experience of mental illness fairly, positively and with respect.
Mind Jersey
Move More Jersey
Moving More is good for your mental and physical health. Taking part in a short daily wellbeing activity is an easy step to add into your daily routine at home, to keep you feeling a little better in body and mind.
Move More Jersey website
My Voice
Independent advocacy for mental health in Jersey supporting people who are severely affected by mental illness or lacking capacity, including schizophrenia, bipolar affective disorder, depression, personality disorder, dementia.
My Voice website
Togetherall
Togetherall provides something that has always been important for good mental health and wellbeing: a community for shared experiences and mutual support. The platform promotes a sense of belonging and connection through community. It's accessible to Islanders anywhere, 7 days a week, 24 hours a day.
Togetherall
Phobias, OCD and related conditions
Triumph Over Phobia
Triumph Over Phobia (TOP) Jersey is a self-help group for sufferers of phobias, Obsessive Compulsive Disorder (OCD) and related conditions. They aim to help sufferers overcome their fears and become ex-sufferers. Group meetings are held weekly.
Triumph Over Phobia website
gov.je