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Phone payment trial extended to Pier Road car park

20 September 2017

​The Department for Infrastructure (DfI) is extending the trial of phone payment for parking to Pier Road car park from Monday 25 September.

Drivers will still be able to use paycards, season tickets and eco permits.

On Wednesday 13 September, DfI launched the PayByPhone service trial in Green Street car park and is now extending the service to Pier Road car park for both short and long stay parking from Monday 25 September.

The new service gives people an alternative to having to buy paycards in advance. Under this additional option, motorists will be able to use PayByPhone to pay for their parking using a credit or debit card in the car park using their mobile.

The new service also gives motorists the opportunity to top up their parking fee without having to return to their vehicle.

Patrons of Pier Road car park who want to use this new system can register now with PayByPhone from their computer, tablet or phone in readiness for when the system goes live on 25 September.

The easiest way is by downloading the app or logging onto  and entering your vehicle registration (including the ‘J’) and your credit card details. Once registered, it is very easy to use the new system by accessing your account and providing the location number found on the signs in the car park.

If you do not want to receive text reminders or text receipts, which are chargeable at 10p each, you must turn off that option. Otherwise, the charge is the same as paycards.

Further information is available on

DfI is especially interested in getting feedback from users.

Any comments should be directed to or the PayByPhone 24/7 Support Helpline on 0330 400 7275.

Minister for Infrastructure, Deputy Eddie Noel, said ”We have been monitoring the take-up at Green Street and helping people understand the system in these early days. We will provide the same assistance at Pier Road.”

PayByPhone how to register guide

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