Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

  • Choose the service you want to log in to:

  • gov.je

    Update your notification preferences

  • one.gov.je

    Access government services

  • CAESAR

    Clear goods through customs or claim relief

  • Talentlink

    View or update your States of Jersey job application

Tax related fraudulent emails, text messages and phone calls

​Avoid and report internet scams and phishing

Revenue Jersey will never:

  • ask you for your online password or activation PIN
  • ask you for any personal or financial information in an unsolicited email or telephone call
  • ask you to pay by any method other than those specified on our payment information web pages

Phishing emails and texts

Phishing is the fraudulent act of emailing or texting someone to get their personal or financial information.

These emails or texts will often include links to fake websites or include bogus telephone contact numbers where you will be encouraged to provide your personal details.

Information about scams on States of Jersey Police website

Report a phishing attempt on Action Fraud website

Suspicious activities on your tax account

If you experience any of these, be suspicious and report it:

  • an unexpected email for an online return you've not filed
  • any email or text appearing to be from Revenue Jersey telling you to claim a repayment by clicking on a link or by calling a telephone number
  • any unsolicited telephone call, email or text asking you for log in or password information to any of our tax services
  • you stop receiving expected and routine correspondence from Revenue Jersey
If you need to report any suspicious activity on your tax account, call Revenue Jersey immediately.

Phishing attacks aimed at other jurisdictions

You'll sometimes see phishing emails or texts aimed at people who file in the UK or other countries.

These messages are sent to thousands of people and they all have one thing in common, trying to obtain personal or account information. 

Do not reply to these emails or texts.

Identify HMRC related scam phone calls, emails and text messages

Examples of HMRC related phishing

IRS tax scams and consumer alerts 

Genuine Revenue Jersey contacts

Online filing confirmation email

Once you've submitted your online personal tax return you'll get an email acknowledgement confirming safe receipt. It doesn't request any details from you and it won't tell you about any refunds or payment of tax. 

Effective rate notice

This is a paper notification sent during the year by Revenue Jersey. They are sent to the address we hold on our records and include the calculation of your rate and a slip at the bottom with your effective percentage rate to hand to your employer.

Tax assessment notice

This is a paper notification sent out after we have dealt with your tax return and includes the amount of tax and long-term care you've been charged on the front and the calculation on the back.

Default notice

This is a  paper notification that's sent out if you haven't filed your return. It includes an estimate of your tax, any penalties and tells you what you need to do next.

Campaigns

We will periodically write out to a large group of people. These letters will sometimes require you to contact us. The contact details on the letters will be the same as those we publish on our website or in the local directory. You will be able to independently check any genuine contact details. 


Back to top
rating button