Pay your parking fine
You can pay your parking fine using our online payment facility:
Pay parking fines online
Your parking fine can also be paid:
- by calling our office
- in person in either cash, debit or credit card, or cheque
- by posting a cheque to our office
When paying your parking fine, you need to quote your notice reference.
Cheques are payable to 'The Treasurer of the States'.
Parking Administration Office
Sand Street Car Park
T: +44 (0) 1534 448660
Parking fine charges
A parking fine (excess charge or fixed penalty) in a car park is £60, but if payment is received within 3 working days of the notice being issued it's reduced to £40.
A parking notice for an offence committed on a road in St Helier is £40 or £100 depending on the offence committed. Other parishes may have different rates for parking offences.
Non-payment of parking fines
If you don't pay, we'll send a reminder letter to you or the registered keeper of the vehicle which has been fined.
If payment is still not received we will issue a summons 28 days after the original notice was issued. You will not receive a further reminder before the summons arrives.
If a summons is issued you will have to pay an administration cost of £45 and the fine. The maximum a magistrate can fine is up to £1,000 per offence.
What if someone else was driving my car
The driver of the vehicle at the time the offence was committed is liable to pay any fines. If you're the registered owner of the vehicle but you were not driving, you must supply the name and address of the person who was.
How to appeal
If you feel you have grounds to appeal a parking fine, you have to write to either:
- the Parking Administration Office at Sand Street Car Park
- the parish (for on road fines)
- Fort Regent Leisure Centre (for fines issued in Government run sports centres)
You can find the address of the issuing authority in the top right hand corner of your notice.
You should give full details of why you feel the notice was issued incorrectly. Any evidence you may wish to use supporting your appeal must be submitted with your letter.
An appeal is likely to be unsuccessful if you have failed to:
- indicate correct information such as arrival time or date
- display your paycards clearly (some details have been obscured or facing downwards)
- return to your vehicle within the purchased time
- return to your vehicle within the maximum permitted time in a short stay car park
- park your vehicle fully within a marked parking bay
- use only a full vehicle registration mark via PaybyPhone
How to avoid getting a parking fine
There are a number of things you should do to avoid getting a parking fine.
If you're using PayByPhone, it's important you:
- enter your registration mark correctly (including the J prefix if driving a Jersey vehicle)
- pay for the correct location
- enter the correct time
- receive confirmation your parking session has started
- ensure your session has not expired
If you're using paycards, it's important you:
- complete the correct arrival time and date
- clearly display the paycards on your dashboard with all details visible on each
- ensure your paycards are not overlapping or partially hidden behind an obstruction
- display enough paycards to cover the duration of your stay
- return to your car before the expiry time
- do not exceed the maximum permitted stay for that car park
You should also make sure that you park fully in a marked bay without any wheels overlapping either line at the side of the bay. Do not park on a yellow hatch area or block another vehicle or pedestrian exit.
Do not use a marked disabled parking bay unless you have a valid disabled driver badge on display. Display your arrival time with a time clock.
If you use a parking disc, indicate the time you arrived and display it clearly on your dashboard.
Do not park a commercial vehicle which is longer than 15 foot in a public car park or, for example:
- a boat
- a trailer
- anything else that isn't a vehicle