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L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Parking fines

​​There are a number of things you should do to avoid getting a parking fine.

If you are using paycards, make sure you:

  • complete them correctly with the actual arrival time and date indicated
  • clearly display them on the dashboard of your car with all the details on each paycard visible. They must not be overlapping or be partially hidden behind an obstruction such as the black strip found at the bottom of the windscreen
  • put enough paycards on your vehicle to cover the duration of your stay
  • know what time your paycards expire
  • do not exceed the maximum permitted stay for that car park

You should also make sure that you park fully in a marked bay without any wheels overhanging either line at the side of the bay. Do not park on a yellow hatch area or block another vehicle or pedestrian exit.

Do not use a marked disabled parking bay unless you have a valid disabled driver badge clearly on display. Display your arrival time with a time clock.

If you use a parking disc, make sure you indicate the time you arrived and display it clearly on your dashboard.

Do not park a boat, trailer or commercial vehicle which is longer than 15 foot in a public car park.

How do I pay a fine that was issued in a public car park?

If the notice was issued in a public car park, it will have the Parking Control Office address in the top right hand corner.

You can pay by:

  • cheque, made payable to ‘The Treasurer of the States’, and sent by post or in person
  • cash, paid in at the Parking Control Office in Sand Street car park, or posted using registered post
  • credit / debit card, by completing the section on the reverse of the notice and posting back, by telephoning the  Parking Control Office and quoting the notice reference, or in person
  • our online parking fine payments facility

Pay parking fines online

How do I pay a fine that was issued while I was parked on a road?

If the notice was issued on a road, the Town Hall address will be on the top right hand corner. This must be paid at the Town Hall, using any of the four methods  described above.

You can pay by:

  • cheque, made payable to ‘The Parish of St Helier’, and sent by post or in person
  • cash, paid in at the Town Hall, or posted using registered post
  • credit / debit card, by completing the section on the reverse of the notice and posting back, by telephoning the Town Hall and quoting the notice reference, or in person
  • our online parking fine payments facility

Pay parking fines online

How much is a parking fine?

A parking fine (excess charge / fixed penalty) in a car park is £60, but if payment is received within three working days of the notice being issued it is reduced to £40.

A parking notice for an offence committed on a road in St Helier is £30 or £100 depending on the offence committed. Other parishes may have different rates for parking offences.

What happens if I don’t pay?

If you don't pay, a reminder letter will be sent out you / the registered keeper of the vehicle which has been booked.

If payment is still not received a summons will be issued 28 days after the original notice was issued. You will not receive a further reminder before the summons arrives.

If a summons is issued you will have to pay an administration cost (£45) as well as the fine. The maximum a magistrate can fine is up to £500 per offence.

What happens if someone else was driving my car when it was issued a parking fine?

The driver of the vehicle at the time the offence was committed is liable to pay any fines. If you are the registered owner of the vehicle but you were not driving it, you must supply the name and address of the person who was driving.

How do I appeal?

If you feel you have grounds to appeal a parking fine, you have to write to either:

  • the Parking Control Office
  • the parish (for on-street offences)

You should give full details of why you feel the notice was issued incorrectly. Any evidence you may wish to use supporting your appeal must be submitted with your letter.

An appeal is likely to be unsuccessful if you have failed to:

  • indicate correct information such as arrival time or date
  • display your paycards clearly (some details ​have been obscured)
  • return to your vehicle within the purchased time
  • return to your vehicle within the maximum permitted time in a short stay car park
  • park your vehicle fully within a marked parking bay
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