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Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Revenue Jersey Statistics

​Statistical information produced by Revenue Jersey.

Customer service in numbers

Once and done

Telephone calls on +44 (0) 1534 440300 are direct to Revenue Jersey and answered by a Revenue Officer who will aim to satisfy the caller's enquiry without handing it off to another officer.

Revenue Jersey telephone calls

Telephone statistics for Revenue Jersey Personal Tax.

​Period (2023)
​Number of calls received
​Average time to answer
​Percentage answered
​Average time to deal with call
​January
​4,879
7 minutes 31 seconds
64%
5 minutes 21 seconds
​Year to date
​4,879
​7 minutes 31 seconds
​64%
​5 minutes 21 seconds


Personal tax 2022 returns and assessing

Turnaround times

Revenue Jersey aims to assess 80% of returns within 30 days of receipt until 30 April, after which the increasing numbers of returns received take longer to assess.

Customers can expect to wait around 60 working days for tax assessments from May to December.

Tax returns filed electronically will normally be assessed more quickly, especially where minimal intervention is required by Revenue Officers.

A proportion of tax returns will always take longer to assess where returns are incomplete or additional enquiries need to be made.

​Period (2023)
​Returns received
​Assessments completed
​Online
​Paper
Total​
​January
​3,062
​1,325
​4,387
288
​Year to date
​3,062
​1,325
​4,387
288






Tax statistical digests

Information about sources of revenue and amount collected.

2018 to 2020 digest

Statistical digest for income tax years of assessment 2018 to 2020 and GST calendar years 2019 to 2021.

Tax statistical digest 2018 to 2020

2017 digest

Statistical digest for income tax year of assessment 2017 and GST calendar year 2018.

Tax statistical digest 2017

2016 digest

Statistical digest for income tax year of assessment 2016 and GST calendar year 2017.

Tax statistical digest 2016

2015 digest

Statistical digest for income tax year of assessment 2015 and GST calendar year 2016.

Tax statistical digest 2015








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