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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Customer and Local Services (CLS)

CLS brings together a wide range of front line government services to make it easy for customers. We are also responsible for delivering more services in the community and establishing a stronger relationship with Parishes and the voluntary sector
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07 October 2020

Parental Benefits Regulations Lodged

Minister for Social Security, Deputy Judy Martin, as lodged Regulations to update the Island’s maternity benefits and provide better support for families.

05 October 2020

Summer Reading Challenge Success

Over 1,700 children took part in this year’s Jersey Library Summer Reading Challenge.

01 October 2020

£4.5 million spent using Spend Local cards

Spend Local cards, which were issued as part of the £150 million Fiscal Stimulus Plan, have so far been used to generate £4.5 million for the local economy.

22 September 2020

Increase in Community Costs Bonus

Eligible Islanders will benefit from a 13.8% increase to the Community Costs Bonus from this October.

All Customer and Local Services are now available over the phone, by email and online

The Customer and Local Services (CLS) building in La Motte Street is closed to drop-in customers.

All services are available over the phone on +44 (0)1534 444444, by email or using our online services. 

We fully appreciate how important it is to support those members of our community with more complex enquiries who may need to see someone face-to-face and our team can arrange appointments where necessary, by calling us on +44 (0)1534 444444.

To protect our customers, we are focusing on how we make services easier to access. We will only be requesting face-to-face appointments when we can't provide the service online, by email or phone. 


The Council of Ministers is made up of Chief Minister and 10 other ministers who are all appointed by the Government of Jersey.

Find out more about the ministers responsible for services provided by Customer and Local Services on the States Assembly website.

Senior management team

Ian Burns

Director General for Customer and Local Services

Sophie Le Sueur

Group Director of Customer Services

Steve Jackson

Group Director of Customer Operations

Documents, policies and publications

Making an FOI request

Read about Freedom of Information (FOI) and how to make a request.

Check our response log to see if we've already answered your question.

Make a new request by using the Freedom of information request form.

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