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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Customer and Local Services (CLS)

CLS brings together a wide range of front line government services to make it easy for customers. We are also responsible for delivering more services in the community and establishing a stronger relationship with Parishes and the voluntary sector
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16 April 2021

Minimum wage consultation launched

The Minister for Social Security has launched a consultation looking at the way the process for setting and uprating the Island’s minimum wage is carried out. The consultation is being published as part of the 2021 Government Plan.

06 April 2021

Anti-discrimination law for tenants proposed

The Minister for Social Security, Deputy Judy Martin has launched a public consultation to amend the Discrimination Law to include a ban on landlords from discriminating against tenants with children.

22 March 2021

Jersey Employment Forum Report

The Minister for Social Security has received the report from the Jersey Employment Forum regarding its recommendations for statutory annual leave entitlement and rest breaks in Jersey.

16 March 2021

Mobile Library temporarily out of service

Jersey’s Mobile Library will be out of service until Monday 29 March due to a mechanical problem which requires new parts to arrive from Europe.

All Customer and Local Services are now available over the phone, by email and online

The Customer and Local Services (CLS) building in La Motte Street is closed to drop-in customers.

All services are available over the phone on +44 (0)1534 444444, by email or using our online services. 

We fully appreciate how important it is to support those members of our community with more complex enquiries who may need to see someone face-to-face and our team can arrange appointments where necessary, by calling us on +44 (0)1534 444444.

To protect our customers, we are focusing on how we make services easier to access. We will only be requesting face-to-face appointments when we can't provide the service online, by email or phone. 


The Council of Ministers is made up of Chief Minister and 10 other ministers who are all appointed by the Government of Jersey.

Find out more about the ministers responsible for services provided by Customer and Local Services on the States Assembly website.

Senior management team

Ian Burns

Director General for Customer and Local Services

Sophie Le Sueur

Group Director of Customer Services

Steve Jackson

Group Director of Customer Operations

Paul McGinnety

Group Director of Local Services

Documents, policies and publications

Making an FOI request

Read about Freedom of Information (FOI) and how to make a request.

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Make a new request by using the Freedom of information request form.

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