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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Customer and Local Services (CLS)

CLS brings together a wide range of front line government services to make it easy for customers. We are also responsible for delivering more services in the community and establishing a stronger relationship with Parishes and the voluntary sector
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30 June 2020

CRESS scheme extended

The Minister for Social Security has agreed a two-month extension to the COVID-19 Related Emergency Support Scheme (CRESS).

30 June 2020

Socially-distanced coffee afternoon for older Islanders

Older Islanders who have been isolating during the COVID-19 outbreak have been invited to attend one of two socially-distanced coffee afternoons.

24 June 2020

Interim Parental Payment Scheme launches next week

An Interim Parental Payment Scheme (IPPS) will launch next Monday 29 June 2020.

19 June 2020

Director of Local Services appointed

The Government of Jersey has announced the appointment of a new Director of Local Services, Paul McGinnety.

Customer and Local Services is closed to the public

Customer and Local Services in La Motte Street is currently closed to the public to help minimise the spread of coronavirus (COVID-19). Services continue to be delivered online, by email and telephone and a limited number of emergency appointments are available for customers, where necessary.

Customers urgently requiring services that are not available online should call the department on +44 (0) 1534 444444 or email


The Council of Ministers is made up of Chief Minister and 10 other ministers who are all appointed by the Government of Jersey.

Find out more about the ministers responsible for services provided by Customer and Local Services on the States Assembly website.

Senior management team

Ian Burns

Director General for Customer and Local Services

Sophie Le Sueur

Group Director of Customer Services

Steve Jackson

Group Director of Customer Operations

Documents, policies and publications

Making an FOI request

Read about Freedom of Information (FOI) and how to make a request.

Check our response log to see if we've already answered your question.

Make a new request by using the Freedom of information request form.

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