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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Coronavirus (COVID-19)

To help prevent the spread of coronavirus, everyone in Jersey is now ordered to stay at home.

Customer and Local Services (CLS)

CLS brings together a wide range of front line government services to make it easy for customers. We are also responsible for delivering more services in the community and establishing a stronger relationship with Parishes and the voluntary sector
Customer and Local Services banner
24 March 2020

Telephone and online services only

Customer and Local Services in La Motte Street is to close from the public rom 5pm today.

19 March 2020

Customers asked to phone or use online services

To help reduce the spread of coronavirus, it is essential that islanders do not visit any Government building if they are required to self-isolate or have flu symptoms.

11 March 2020

Closer To Home event postponed

It has been decided to postpone the Closer to Home event scheduled tomorrow, at St Martin’s Public Hall.

10 March 2020

Closer to Home visits St Martin

On Thursday 12 March from 2pm to 7pm, St Martin’s Public Hall will welcome Islanders for the third Closer to Home roadshow.

Our services and locations

Many services can be accessed from one location in Philip Le Feuvre House, La Motte Street (formerly the Social Security building), with others remaining in their traditional locations, as follows:

Customer waiting times

Before you visit Customer and Local Services, you can check estimated waiting times at La Motte Street for the services you need.

Philip Le Feuvre House, La Motte Street

Eagle House, La Colomberie

Halkett Place

10 Royal Square


The Council of Ministers is made up of Chief Minister and 10 other ministers who are all appointed by the Government of Jersey.

Find out more about the ministers responsible for services provided by Customer and Local Services on the States Assembly website.

Senior management team

Ian Burns

Director General for Customer and Local Services

Sean McGonigle

Director of Local Services

Sophie Le Sueur

Group Director of Customer Services

Steve Jackson

Group Director of Customer Operations

Documents, policies and publications

Making an FOI request

Read about Freedom of Information (FOI) and how to make a request.

Check our response log to see if we've already answered your question.

Make a new request by using the Freedom of information request form.

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