Who can claim Isolation benefit
You can claim Isolation Benefit if you have been asked to isolate by Public Health because you are at risk of transmitting coronavirus.
Public Health advice on isolation
To qualify for Isolation Benefit, you must be:
known to Public Health because:
normally employed, self-employed or actively looking for work
working age (between compulsory school leaving age and pension age)
not working from home because
not paid in full for the days you are isolating unless your employer offsets your pay by your Isolation Benefit claim
Applicants who choose to isolate rather than be tested on arrival will not qualify for Isolation Benefit unless they can evidence a valid medical reason for refusing a test. Failure to provide evidence may result in a claim being delayed or even rejected.
Isolation Benefit is paid at the standard rate of (up to) £31.79 per day for the duration of your isolation period. Your isolation period must be claimed in strict accordance with Public Health advice. Isolation Benefit cannot be paid for more than 21 days.
If you are not normally employed, self-employed or actively looking for work prior to isolating, you may not qualify or receive the full rate of benefit if you have not paid full Social Security contributions in the relevant quarter. We'll work out how much benefit you'll get by looking at your Social Security contributions.
If you have symptoms, Isolation Benefit will be paid to a maximum of 14 days only. If you have symptoms for more than 14 days you may qualify for Short Term Incapacity Allowance (STIA) once your Isolation Benefit claim has ended. You can find more information on STIA here
Find out more information about claiming STIA.
don't go into any GP surgeries, pharmacies or Government buildings if you're isolation, including hospital buildings ad Customer and Local Services and La Motte Street. You can contact your GP by telephone or video call.
How to apply for Isolation Benefit
You can apply using the online form below at the end your isolation period. This is because you may receive test results or develop symptoms that change the end date of your isolation.
Once your isolation period ends, you should apply as soon as possible. Claims made more than 30 days from the start of isolation cannot be made using the online form and will only be considered where you can provide a valid reason for not applying sooner.
Email Health.Zone@gov.je or call on +44 (0) 1534 444444 for further advice.
If you are concerned about income during your isolation period
email Health.Zone@gov.je or call on +44 (0) 1534 444444 for further advice.
Apply for Isolation Benefit