Get urgent help in a mental health crisis
If you need urgent help, call us on +44 (0) 1534 445290.
24 hours a day, 7 days a week.
Adult Mental Health Services
Adult Mental Health Services support people aged 18 and over. We offer care in the community, in hospital, and during times of crisis. Our team includes health and social care professionals who work together to support your individual needs.
Accessing Adult Mental Health Services
Most people are referred to Adult Mental Health Services by their GP or another health professional. All referrals are directed to the Assessment Team. Once the referral is received, the team carries out a full assessment and directs you to the service that best meets your needs.
You may also transition into our adult services if you're moving on from Children and Adolescent Mental Health Services (CAMHS).
Advice for Health professionals
If you're a professional, such as a GP or care provider, you can refer someone using our email referral process or call the team directly on +44 (0) 1534 445290 if the situation is urgent.
Crisis and Assessment Team
The Crisis and Assessment Team is here to help when you need urgent support. We provide initial assessments for adult mental health referrals and offer a 24-hour crisis response.
If you're in crisis, we aim to see you within 4 hours.
If you're not in crisis but need an assessment, we aim to see you within 10 working days.
Our team includes:
- social workers
- nurses
- occupational therapists
- doctors
- business support staff
Together, we make decisions about the right level of care and support for you. What to expect after your referral
Once we receive the referral, our Team carries out a full assessment and guides you to the service that best meets your needs.
Your assessment will take place face-to-face somewhere local and accessible, such as a clinic, or even your home.
You’ll meet face to face with members of our team, such as a:
- nurse
- social worker
- occupational therapist
They’ll carry out an initial and risk assessment to understand your needs. You’ll then agree on a care plan, which will be given to you in writing before you leave.
We’ll also send a copy of your assessment to your GP.
Services we provide
We offer a wide range of mental health services which are designed to support you whether you're at home, in the community, or need more intensive care.
Self Referral Jersey Talking Therapies
You can refer yourself directly to Jersey Talking Therapies (JTT), a free and confidential service for adults aged 18 and over who live in Jersey. JTT offers structured talking therapies to help with common mental health challenges like low mood, anxiety, stress, and trauma.
Hospital-based inpatient care
If you need round-the-clock support, we may offer care in one of our inpatient units. These are hospital wards where you stay temporarily while receiving treatment:
- Orchard Ward: for adults needing urgent mental health assessment and support
- Cedar Ward: for older adults who need mental health care
- Beech Ward: for older adult assessments
Community-based support
- Clairvale recovery and reablement unit: is a residential service supporting adults with complex mental health needs
- Home Treatment Team: offers intensive support at home to avoid hospital admission
- Adult and Older Adult Community Mental Health Teams: work with you in your community to manage ongoing mental health needs
- Alcohol and Drug Service: supports people with substance use issues
- Psychological Therapies (PATS): supports people with complex trauma
- Carers Support: helps those who care for someone with mental health needs
- the Diner: is a community space that offers daily emotional, social and practical support
- Primary Care Mental Health Team: works closely with GPs to support mental health in everyday settings
- Hospital Liaison Team: supports people with mental health needs while they’re in the General Hospital for other reasons
- Transitions: helps young people with mental health needs move from children to adult mental health services
- Mental Health Legislation Team: ensures care is provided safely and legally when someone is detained under mental health law
Diagnositic services
- Autism and ADHD Diagnostic Service: provides assessments for neurodevelopmental conditions
- Memory Assessment Service: helps diagnose and support memory-related condition
Specialist support
- Criminal Justice Pathway: works with people in contact with the justice system
- Perinatal Service supports: mental health during and after pregnancy
- Eating Disorders: supports eating disorder recovery
- Gender Services: offer specialist care
People already receiving support
If you're already receiving support from one of our community mental health teams, contact your care coordinator or the team’s duty worker directly.
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