How it works
We assess you for social rented accommodation. If you are eligible, we will place you in a priority band dependent on your circumstances.
Once you’ve been accepted onto the waiting list, it is up to the housing providers to make an offer of accommodation.
Andium Homes, a housing provider, advertise available property on
To be considered for an Andium property, you need to actively check their webpage and express your interest in all suitable properties available by contacting Andium directly.
All other housing providers do not advertise their available homes on their websites. When they have property available, and can offer you accommodation, they will contact you directly.
Offers will be made to those in the greatest need the time of allocation.
Applying to get on the waiting list
You can apply for affordable housing using the form below. You can also apply for a transfer using the form.
Depending on your reason for applying, we may ask you for some supporting documents, so you'll need to make sure you have those to hand. These are all listed in the form.
We will assess your application and will contact you to let you know if you qualify. We may arrange an appointment to meet with you if necessary.
Apply to join the housing waiting list
Applying to transfer
If you are already housed within a social housing property and your circumstances change, which means you need to move, you can apply using the form below. We will consider your circumstances again.
Apply for a transfer
How we assess your needs
We will assess your application based on your needs and circumstances. Examples of how applications are banded are listed below:
Band 1 (urgent need)
You'll fit into this band if you're:
under eviction notice (with a court order in place)
in tied accommodation that is linked to your employment
unable to live or return to your present home because of an urgent medical issue
have no rights to stay in your current accommodation
forced to live apart from family because your current accommodation is not suitable
staying in a hostel or shelter type accommodation
an existing tenant who is under-occupying
gross overcrowding - (more than 2 children currently in one room)
Band 2 (moderate need)
You'll fit into this band if you:
have overcrowding problems (for example, opposite gender children sharing a room if there is an age gap of five or more years, or more than two children in one room)
are in poor housing standards
have moderate medical issues
Band 3 (low need)
You'll fit into this band if you:
are adequately housed but are unable to afford your current rent without financial assistance
Andium Homes manages the Supported Housing Band. You'll fit into this category if you require ongoing support to live independently and will be given the same urgent priority as Band 1 on the Gateway. Applicants for supported housing should apply via the Andium website.
A policy document outlining the criteria
Islanders need to meet for each of the three bands the Eligibility Criteria for Renting Social Housing in Jersey has been published. The document explains the eligibility
rules, allocations process and the revised banding system for renting social
housing in Jersey.
Assisted Home Ownership Scheme
The administration of the assisted home ownership scheme waiting list (previously known as Band 5) is currently being transferred from the Affordable Housing Gateway to Andium Homes. The transfer will be completed in September 2021. During the transfer period, customers can register their interest to join the waiting list with Andium Homes.
Join the waiting list
A policy document outlining criteria Islanders need to meet for to purchase a property through an assisted ownership scheme assisted Home Ownership Schemes Eligibility Criteria has been published.
Assisted Home Ownership Schemes Eligibility Criteria policy
Signed Ministerial Decision
Waiting times to get a home
We can't tell you how long you'll be waiting for. Your waiting time will depend on:
- which priority band you are in (e.g., if you are in Band 3, applicants in Band 2 will be prioritised first and so on)
- how long you have been on the waiting list
- what type of property you need
- what type of property is available
- current demand for accommodation
Waiting list report
You can find statistics for our most recent waiting list in the report below.
Affordable Housing Gateway waiting list report
Where you will be housed
There are different types of accommodation available in different areas.
This will depend on what is available with the housing providers at the time.
Size of property
The size of property that you are offered will depend on:
your housing need
your circumstances at the time
the size of your family
Help with paying rent
All social housing rents are generally discounted by 10% of the market equivalent for each property type.
If you are struggling to pay your rent and need support, you may be entitled to receive Income Support.
How your Income Support benefit is made up
If you refuse the property you’re offered or don’t express interest in property available
You'll need to write us a letter to explain why you are either refusing or not expressing an interest. We will reassess your application to understand why.
If we find the property is suitable for your housing needs, you may be moved to a lower priority band, or you might lose your place on the waiting list.
Changes in your circumstances
Let us know immediately if your circumstances change in any way as it could affect your application or length of waiting time.
A change of circumstances could mean that you:
have moved address
have any medical changes
have a marriage breakdown
have a child move out
have a partner move out
have a new partner
have a change in your earnings
inherit any property
get any new pets
How to appeal if your application is refused
If your application is refused, you can appeal by writing to the Gateway Team, Customer and Local Services, La Motte Street St. Helier, Jersey JE4 8PF
Initially a Specialist Advisor will review your application and consider any extra information you have provided.
They will let you know whether your appeal has been successful.
If you are unhappy with their decision, you should write to them to ask that your case is passed to the Minister for Housing and Communities for formal appeal. They will make a final decision on whether you can be accepted onto the waiting list.
This does not affect your right to an independent review of any decision.