We manage the waiting list for everyone who is registered for social housing in Jersey.
How it works
We assess you for social rented accommodation. If you are eligible, we’ll place you in a priority band dependent on your circumstances.
Once you’ve been accepted onto the waiting list, it is up to the housing providers to make an offer of accommodation.
Andium Homes, a housing provider, advertise available property on
To be considered for an Andium property, you’ll need to arrange a viewing on the date and time advertised on Andium’s website. If you are unable to do this, contact them to note your interest.
All other housing providers do not have websites. When they have property available, they’ll contact you when they can make you an offer of accommodation.
Offers will be made to those in the greatest need.
Applying to get on the waiting list
You can apply for affordable housing using the form below. You can also apply for a transfer using the form.
We’ll ask you for some supporting documents, so you’ll need to make sure you have those to hand. These are all listed in the form.
We will assess your application and will contact you to let you know if you qualify. We may arrange an appointment to meet with you if necessary.
Apply to join the housing waiting list or Purchase Scheme waiting list
Applying to transfer
If you’re already housed within a social housing property and your circumstances change, which means you need to move, you can apply using the form below. We’ll consider your circumstances again.
Apply for a transfer
How we assess your needs
We will assess your application based on your needs and circumstances. Examples of how applications are banded are listed below:
Band 1 (highest priority)
You'll fit into this band if you're:
under eviction notice (with a court order in place)
in tied accommodation that is linked to your employment where employment has finished
unable to live or return to your present home because of an urgent medical issue
have no rights to stay in your current accommodation
forced to live apart from family because your current accommodation isn't suitable
staying in a hostel or shelter type accommodation
an existing tenant who is under-occupying
You'll fit into this band if you:
have overcrowding problems (for example, opposite gender children sharing a room if there is an age gap of five or more years, or more than two children in one room)
are in poor housing standards
have moderate medical issues
You’ll fit into this band if you are adequately housed but are unable to afford your current rent without financial assistance.
You’ll fit into this band if you’re adequately housed and you have little or no housing need but wish to change home.
You’ll fit into this band if you want to purchase a property, but require some financial assistance to do so.
You’ll fit into this band if you require ongoing landlord support to live independently and are only likely to be housed by certain landlords who can offer extra care.
Waiting times to get a home
We can’t tell you how long you’ll be waiting for.
Your waiting time will depend on:
which priority band you’re in
how long you’ve been on the waiting list
what type of property you need
what type of property is available
If you’re in a low priority band, others on the list might be prioritised before you.
Waiting list report
You can find statistics for our most recent waiting list in the report below.
Affordable Housing Gateway waiting list February 2020 report
Affordable Housing Gateway waiting list January 2020 report
Affordable Housing Gateway waiting list December 2019 report
Where you will be housed
There are different types of accommodation available in different areas.
This will depend on what is available with the housing providers at the time.
Size of property
The size of property that you are offered will depend on:
your housing need
your circumstances at the time
the size of your family
Help with paying rent
All social housing rents are generally charged at 90% of the market equivalent for each property type.
If you’re struggling to pay your rent and need support, you may be entitled to receive Income Support.
Income Support rates
If you refuse the property you’re offered or don’t express interest in property available
You’ll need to write us a letter to explain why you’re either refusing or not expressing an interest. We’ll reassess your application to understand why.
If we find the property is suitable for your housing needs, you’ll be moved to a lower priority band or you might lose your place on the waiting list.
Changes in your circumstances
Let us know immediately if your circumstances change in any way as it could affect your application or length of waiting time.
A change of circumstances could mean that you:
have moved address
have any medical changes
have a marriage breakdown
have a child move out
have a partner move out
have a new partner
have a change in your earnings
inherit any property
get any new pets
How to appeal if your application is refused
If your application is refused, you can appeal by writing to the Strategic Housing Unit at Chief Minister's Department, PO Box 140, 19-21 Broad Street, St Helier, Jersey, JE2 3RR.
They will review your application and take into account any extra information you have provided.
They will let you know whether or not your appeal has been successful.
If you’re unhappy with their decision, you should write to them to ask that your case is passed to the housing minister for formal appeal. They will make a final decision on whether or not you can be accepted onto our waiting list.
This doesn’t affect your right to an independent review of any decision.