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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Customer and Local Services (CLS)

CLS brings together a wide range of front line government services to make it easy for customers. We are also responsible for delivering more services in the community and establishing a stronger relationship with Parishes and the voluntary sector
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26 May 2022

CLS launch recruitment drive

The drive aims to attract Islanders to complement their existing teams, and to support the department's vision of making it easy for customers.

06 May 2022

Support for Island GPs

Support agreed to improve services and access to General Practices

05 May 2022

New process for COVID-19 sickness benefit claims

There is a new process for Islanders who have received a positive COVID-19 PCR test and are unable to work.

03 May 2022

Temporary cost of living scheme available

The new cost of living payment scheme is now up and running, and payments for April have been sent to low income and 'just about managing' households

How to access Customer and Local Services

You can access our services:

Book an appointment

You can book an appointment with our service hubs:


The Council of Ministers is made up of Chief Minister and 10 other ministers who are all appointed by the Government of Jersey.

Find out more about the ministers responsible for services provided by Customer and Local Services on the States Assembly website.

Senior management team

Paul McGinnety

Group Director of Local Services

Ian Burns

Director General for Customer and Local Services

Sophie Le Sueur

Group Director of Customer Services

Steve Jackson

Group Director of Customer Operations

Documents, policies and publications

Making an FOI request

Read about Freedom of Information (FOI) and how to make a request.

Check our response log to see if we've already answered your question.

Make a new request by using the Freedom of information request form.

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