Support through the Coronavirus pandemic

Revenue Jersey is working with departments across government to provide the best possible package of support to islanders affected by the Coronavirus pandemic.

Coronavirus tax help

Government support for businesses

If you are facing extreme financial hardship or business difficulty as a result of Coronavirus impacts, you can access a range of support measures from Customer and Local Services. Visit gov.je/coronavirus, or call + 44 (0) 1534 444444.

Emergency Coronavirus tax help

In cases of extreme hardship you can submit an online request form.

Defer personal tax payment on account

Request extra time to pay your tax

Defer company GST or ITIS filing

Request extra time to file

Emergency review of ITIS Effective Rate

These reviews are currently only available if your income has significantly reduced as a result of the coronavirus pandemic. We will reduce your effective rate if:

• your income has significantly reduced
  
• your spouse or partner has lost their job, or suffered a significant reduction in income
  

This is a short term measure to help those most in need. For some taxpayers, a reduction in effective rate may lead to an underpayment of tax for this year or the previous year.  Therefore, care needs to be taken in reducing effective rates and each case will be dealt with based on the facts. If you pay tax on a previous year basis, your rate will be reduced for an initial period of 3  months.

To request an emergency review of your ITIS effective rate please email Revenue Jersey using ‘Emergency ITIS Rate Review’ as your subject header. 

You must also include in the email your:

• full name
  
• TIN or tax reference number
  
• an explanation of your circumstances
  

We will aim to contact you within 48 hours.

If you don't have access to email a very limited phone service is available Monday to Friday, 9am to 5pm on a dedicated telephone number +44 (0) 1534 440010.

Limited services 

Due to Coronavirus social distancing and stay home measures, our help desk, office and phone lines are closed and letter correspondence will not be processed. Our own staffing levels have been significantly affected. Our priority is to support customers who are experiencing extreme financial hardship and to collect what revenue we can as tax revenues will be an important part of funding for the Government Coronavirus response.

We are running the following essential services, accessible from our website or by email.

• management of qualifying extreme hardship customer cases
  
• all online tax returns
  
• limited tax return assessing (to allow those able to pay, to pay what they owe)
  
• production and delivery of certain statutory notices that we are legally obliged to undertake
  

File your personal tax return

You can now file your tax return online.

You'll need to activate your onegov account, which includes setting up your Government Digital ID (YOTI) before you file your tax return.

File your tax return online