Your tax questions answered

Find a list of our online services and forms that will assist you to deal with the most frequently asked about issues. You'll also find some of the most frequently asked questions answered.

Tax questions answered, online services and forms

2019 tax assessments

Please don't call to chase your 2019 tax assessment. We're working to complete the assessments for the remaining 2019 tax returns by the end of the year. 

Face to face appointments

We are currently offering appointments in line with Governments current approach to the CLS help desk appointment system. Customers are advised in advance of any documentation and information they will need to bring with them.

Appointments are generally offered if:

• customers need to produce physical documentation which we can’t accept in scanned form
• the matter is highly complex such as tax residency or arrangements for double tax credits
• the customer has particular accessibility needs, or it’s appropriate, for example because of disability, illness or bereavement.

Coronavirus support

Coronavirus tax help

Government support for businesses

If you are facing extreme financial hardship or business difficulty as a result of coronavirus impacts, you can access a range of support measures from Customer and Local Services. Visit gov.je/coronavirus, or call + 44 (0) 1534 444444.