Your tax questions answered
Find a list of our online services and forms that will assist you to deal with the most frequently asked about issues. You'll also find some of the most frequently asked questions answered.
Tax questions answered, online services and forms
2019 tax assessments
Please don't call to chase your 2019 tax assessment. We're working to complete the assessments for the remaining 2019 tax returns by the end of the year.
Face to face appointments
We are currently offering appointments in line with Governments current approach to the CLS help desk appointment system. Customers are advised in advance of any documentation and information they will need to bring with them.
Appointments are generally offered if:
- customers need to produce physical documentation which we can’t accept in scanned form
- the matter is highly complex such as tax residency or arrangements for double tax credits
- the customer has particular accessibility needs, or it’s appropriate, for example because of disability, illness or bereavement.
All other queries can be answered using by email or by calling +44 (0) 1534 440300 if the query is urgent.
Coronavirus tax help
Government support for businesses
If you are facing extreme financial hardship or business difficulty as a result of coronavirus impacts, you can access a range of support measures from Customer and Local Services. Visit gov.je/coronavirus, or call + 44 (0) 1534 444444.