Get advice and support
Contact us to discuss your family’s needs and get help:
Request advice from the Children and Families Hub
We will get back to you within 1 working day.
You can also:
- search and contact services directly in our online directory
- talk to someone you already know, like a teacher, youth worker, health visitor or your GP
- if you're a young person aged up to 25, you can contact the YES project
How we can help you and your family
Our team is here to listen to your concerns and help you find the right support for your family.
We support:
- parents
- carers
- children and young people
- families
We offer advice, guidance, and can connect you with local services.
We can meet with you to talk things through and help identify the next steps that are right for you. We can also provide up to 3 support sessions, giving you tools to tackle the challenges you face.
Early Help Wellbeing Assessment
Sometimes, families need more support than what's already available from a child's school, doctor or health visitor.
That's where an Early Help Wellbeing Assessment can help.
A practitioner will:
- talk with your whole family to understand any challenges you have
- recognise your strengths and what support you might need
- write a summary of your conversation in a wellbeing assessment
If you and your family need support, contact one of the following:
-
your doctor
-
health visitor
-
a teacher at your child's school
- early years practitioners
- people working with charities and voluntary organisations
They can tell you more about Early Help or you can contact us.
If your family has more complex challenges and you’ve already tried other support, we might suggest that one of our Family Partnership Workers completes the assessment and is your lead worker.
Your Family Partnership Worker will:
- meet with you regularly to understand your family’s needs
- help coordinate support from different services
- offer practical and emotional support
They’ll usually work with your family for up to 6 months, helping you move forward with confidence.
Free courses to support parents and carers
We offer group courses for parents and carers living in Jersey to help develop your skills and strategies to:
- raise happy, confident children
- build a positive relationship between you and your child
- manage behaviour in a positive way
- set rules and routines
- take care of yourself as a parent
- feel confident in the decisions you’re making
Find more information and book free courses to support parents and carers.
Short breaks for children with disabilities
Your child can go to short breaks if they are aged 4 to 18 and have a disability which means they can't attend mainstream activities.
Short breaks are provided by Centrepoint Trust and Youth Service, and includes:
- weekends
- after school
- school holidays
Find more information about short breaks for children with disabilities.
Practitioner's request for support
If you're a practitioners, you can make a referral to the Children and Families Hub for a:
Make a request for support
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