This privacy notice covers the Criminal Injuries Compensation Scheme user consultation. We will refer to this as the ‘CICS User Consultation’ in this privacy notice.
This work is being delivered by The Justice Policy Team which sits within the Strategic Policy, Performance and Planning Department. This department is part of the Cabinet Office.
The Strategic Policy, Performance and Planning Department is registered as a 'Controller' under the Data Protection (Jersey) Law 2018 (the “Data Protection Law”), as we determine the purpose and means of the processing of the personal information collected about you for this service.
As a Government Department, we generally process and hold your information in order to provide public services and meet our statutory obligations. This notice explains in more detail how we use and share your information in order to provide the service described above.
For information on how the Department uses you personal data for other services, please see the Government’s webpage States of Jersey privacy policies.
We will continually review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law.
How we collect information about you
Information about you will, in most cases, be collected directly from you. This may be done in any of the following ways:
- by you completing our online survey
- by you participating in an interview
- by you telephoning or emailing us directly
Types of information we collect
The types of personal data collected will vary depending on what information you volunteer and the information we need in each circumstance. However, we have listed below the most common categories of information we may collect about you:
- technical metadata, such as IP Addresses, usage data on software, systems and the internet
- contact details, such as an email address and name will be needed if you choose to ‘Save and Continue’ your survey response later. An email address or contact number will be collected if you contact us to amend or remove your survey/interview response
- qualitative information such as this is information you choose to provide to us when you engage in the survey or interview. In all circumstances, no information will be shared which attributes response to you or that could identify you
- demographic information, collected in the separate diversity monitoring form
- voluntary information, unsolicited information you may provide to us which may identify you. In all circumstances, no information will be shared which attributes response to you or that could identify you
How we will use the information about you
We need to collect and hold information about you, in order to carry out the public functions of SPPP. Our legal basis for processing personal data in most cases is that it is necessary for the exercise of SPPP function of the States or any public authority (Schedule 2 para 4(c) of the Data Protection Law).
We have set out in further detail below why we use your personal data in each instance.
| Contact details | Answering your queries or responding to a request from you to remove your submission. Enabling you to 'Save and Continue' your survey response later. This information is collected by SmartSurvey to enable this but will not be stored. Any information that may identify you or another individual will only be accessible to members of the Justice Policy Team working on reforming the Criminal Justice Injuries Compensation Scheme. Under no circumstances will details that could identify you or your criminal injuries claim/application be shared with anyone outside of Justice Policy Team. | Consent: The data subject has consented to the processing of his or her data (Data Protection (Jersey) Law 2018, Schedule 2, paragraph 1) |
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| Qualitative information | Policy development purposes –survey and interview responses will be used to produce a report of the analysis of the findings. This report will be used by the Justice Policy Team as part of its reform work of the Criminal Injuries Compensation Scheme. It will be shared with the Justice and Home Affairs Department which has overall responsibility for the Scheme. It may also be shared with the Criminal Injuries Compensation Board and their staff. Any information that may identify you or another individual will only be accessible by members of the Justice Policy Team working on reforming the Criminal Justice Injuries Compensation Scheme. Under no circumstances will details that could identify you or your criminal injuries claim/application be shared with anyone outside of Justice Policy Team. | Consent: The data subject has consented to the processing of his or her data (Data Protection (Jersey) Law 2018, Schedule 2, paragraph 1) |
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| Technical metadata | Collected by SmartSurvey to run the survey. Information collected is anonymised and not stored. At no point is this data shared with the Justice Policy Team/Government of Jersey. | Consent: The data subject has consented to the processing of his or her data (Data Protection (Jersey) Law 2018, Schedule 2, paragraph 1) |
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| Demographic information | Assessing the representativeness of the research compared to the wider population. Any information that may identify you or another individual will only be accessible by members of the Justice Policy Team working on reforming the Criminal Justice Injuries Compensation Scheme. Under no circumstances will details that could identify you or your criminal injuries claim/application be shared with anyone outside of Justice Policy Team. | Consent: The data subject has consented to the processing of his or her data (Data Protection (Jersey) Law 2018, Schedule 2, paragraph 1) |
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| Voluntary information | Redacted/annoymised before inclusion in report. Any information that may identify you or another individual will only be accessible by members of the Justice Policy Team working on reforming the Criminal Justice Injuries Compensation Scheme. Under no circumstances will details that could identify you or your criminal injuries claim/application be shared with anyone outside of Justice Policy Team. | Your consent: provided prior to starting the survey or taking part in an interview. |
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Who we may share your Personal Information with
Other data controllers
We may disclose information to other public authorities where it is necessary, either to comply with a legal obligation, or where required under other legislation. Examples of this include, but are not limited to: where the disclosure is necessary for the purposes of the prevention and/or detection of crime; for national security purposes; for the purposes of meeting statutory obligations; or to prevent risk of harm to an individual, etc.
In some instances, this data sharing may require us to transfer your personal data outside Jersey and the EEA, however, we shall only do this with the necessary safeguards in place and where it is lawful because it is necessary and proportionate for the proper discharge of our statutory functions.
Service providers
Your personal data may be processed on our behalf by certain third parties who provide service to us, so that they can provide those services. We have strict contracts in place with these service providers to ensure they process your data only on our instructions and with appropriate security in place. The categories of third parties who may receive your personal data in order to provide us with a service are:
- email and data storage providers such as Microsoft
- online survey providers such as Smart Survey
At no time will your information be passed to organisations for marketing or sales purposes or for any commercial use without your prior express consent.
How long do we store the information about you
We will keep your information accurate and up to date and not keep it for longer than is necessary. If would like further information, email
s.wade@gov.je to ask to see our retention schedule.
Where do we store the information about you
Government of Jersey systems store data in Jersey, the UK and the European Union. The UK has been granted adequacy status by the European Commission and personal data stored there will be protected to the same standards as personal data held in Jersey and the EU.
Cookies and the gov.je website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. See the gov.je privacy notice for details of the cookies used on gov.je websites.
Statutory or contractual obligations to provide personal data
You are not obliged by any law or contract to provide us with your personal data.
Your rights
See your personal data rights for details of your rights under the Data Protection Law and how to exercise them.
Withdrawal of consent
You can withdraw your consent for allowing us to use your survey or interview response in the consultation by emailing
s.wade@gov.je or calling +44 (0) 7419 337554. If you do not want your response included in the consultation report, you will need to notify us of this by Sunday 17 September 2023.
Complaints
If you have an enquiry or concern regarding processing your personal data you can contact our Data Governance Officer at
r.young3@gov.je.
If you wish to make a complaint about how your personal data is processed, you can contact the Government’s Data Protection Officer at
DPO@gov.je.
If you believe that the Strategic Policy, Performance and Planning Department has contravened the Data Protection Law and the contravention affects your data protection rights, you have the right to make a complaint at any time to the Jersey Office of the Information Commissioner (JOIC).
We would, however, appreciate the chance to deal with your concerns before you approach the JOIC, so please contact us in the first instance.
Changes to this notice
We may, from time to time, revise this privacy to ensure it remains up to date. It is advisable to check it regularly to keep aware of any changes.
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