The Jersey General Hospital is closed to all visitors to protect patients and staff following an increase in community COVID-19 cases
Patient information during COVID-19
Patients can attend outpatient clinic appointments and planned procedures, but must come alone. Children or vulnerable adults can be accompanied by one other person wearing appropriate PPE.
About Beauport Ward
Beauport Ward is an orthopaedic and trauma unit specialising in the care of musculoskeletal related treatments, both planned (elective) and accidental (trauma).
We're on the fourth floor at the General Hospital and our address is:
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Visiting times and information
Visiting times are limited on all wards between 2pm to 4pm, and 7pm to 8pm daily. Only 1 pre-arranged visitor per patient can be present at any one time.
Patients will be asked to give the names of relatives and friends who would wish to visit them. Each patient can name a maximum of 2 visitors only. Only those named visitors will be given access and only adults are allowed to visit at this time.
Visitors will receive pre-visit screening to:
- assess travel history and symptom checking
- confirm any previous known exposure to COVID-19
- arrange which ward / department they will be visiting
Visitors will need to:
- enter the hospital via the Gwyneth Huelin entrance
- sign in on entry to the ward or department
- maintain correct hand-hygiene techniques
- wear Protective Personal Equipment (PPE), which will be provided
These important measures are in place to keep people safe. We ask that visitors comply with the guidelines for their continued protection.
Parking is available in Patriotic Street car park.
The nearest parking areas for disabled drivers is in front of the main building and Patriotic Street car park. There is a lift and disabled toilet facilities on Beauport Ward.
What to expect
Due to allergies, infection control issues and space, we kindly ask that flowers are not brought on to the ward.
On admission to the ward, we screen all patients for MRSA. We repeat these screens every Monday. Each bay is cleaned daily with a further intensive decontamination performed once a week.
Our mealtimes are:
- breakfast at 8am
- hot cooked lunch at 12pm
- evening meal at 5.30pm
Let us know if you have any special dietary requirements or need assistance with dining.
You can use mobile phones and other electronic equipment on the ward, as long as they are used respectfully.
We recommend you leave all your valuables at home as we don't accept any responsibility for their loss or damage.
Multi disciplinary ward rounds are undertaken daily.
What to bring
On admission, please bring some:
- comfortable walking shoes
- loose casual clothes and night wear
- necessary toiletries
After your procedure, we encourage you to wash and dress as independently as possible.
When we discharge you
It’s very important that you arrange to be collected. Early planning for your discharge is important. Whenever possible, we order your medications in advance. We provide you with a medical certificate when you’re discharged.
You can contact us from Monday to Sunday. We suggest that one person, nominated by the patient, make enquiries to the ward. Routine calls should be after 10am. If we’re with patients, we cannot always answer the phone straight away, so try again later.
Patient confidentiality is essential. There are occasions when we're unable to share information. Contact the ward manager if you need to discuss this.
Ward telephone: +44 (0) 1534 442777
Hospital switchboard: +44 (0) 1534 442000
Drugs and alcohol support: +44 (0) 1534 45000
An interpreting service is available for languages including French, Portuguese and Polish. Contact us in advance so we can book this service for you.
Tel: +44 (0) 1534 442777