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L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Intensive Care Unit (ICU) and High Dependency Unit (HDU) - Critical Care

Who we are and what we do

Patients are admitted to ICU and HDU for various reasons. They are likely to require:

  • closer monitoring
  • an increased level of nursing care
  • specialist interventions that may not be possible on other wards

Our location 

ICU and HDU are located on floor 2 of the General Hospital, just past the chapel. Access is via the lifts at The Parade entrance. HDU is on Plemont ward opposite the nurses station. 

Our address is:

The Intensive Care Unit ICU / High Dependency Unit HDU
Floor 2 Jersey General Hospital
The Parade
St Helier
Jersey JE1 3QS

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Visiting times 

Visitors are restricted to two people at any one time. Our visiting times are after 11am to 8pm daily. Under special circumstances we may allow family to visit outside these hours. You can discuss this with the nurse in charge. 

Ward telephone numbers:

ICU +44 (0) 1534 442809                                 

HDU +44 (0) 1534 442764

Sometimes we may ask you to leave so we can carry out nursing or medical tasks.

Children on the ward

We don't encourage young children coming into critical care. Due to the nature of patients that we have, some children can find the environment scary. If you believe that your child will cope with the environment, speak to the nurse in charge about visiting.

What to expect 


Due to allergies, infection control issues and space, we kindly ask that flowers are not brought on to the ward. 

Infection control

On admission to the ward, we screen all patients for MRSA. We repeat these screens every Monday. Each bay is cleaned daily with a further intensive decontamination performed once a week.   

Ward rounds 

ICU consultant ward rounds are between 8.30am and 9.30am.

HDU ward rounds are normally before 11am daily.

What to bring

Please only bring in essential items such as toiletries and a small amount of money. Ensure valuables are taken home or handed to your nurse for safe keeping.  

Relative flying to UK – what to bring 

Some patients need specialist care in a UK hospital. We arrange all necessary travel for the patient. In most circumstances, relatives will not be able to fly with the patient.

Patients will need:

  • a passport
  • clothing
  • toiletries
  • some money in a small bag

Contact us

We only provide information to your relatives and friends with your permission. One person, nominated by the patient, should make enquiries to the ward. 


Patient confidentiality is essential and there are occasions when we're unable to share information. Contact the ward manager if you need to discuss this.

ICU +44 (0) 1534 442809                                 

HDU +44 (0) 1534 442764       

Your feedback  

If you have any suggestions or comments about our service, we welcome your feedback. 

Send us your feedback

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