The Jersey General Hospital is closed to all visitors to protect patients and staff following an increase in community COVID-19 cases
Patient information during COVID-19
Patients can attend outpatient clinic appointments and planned procedures, but must come alone. Children or vulnerable adults can be accompanied by one other person wearing appropriate PPE.
Who we are and what we do
Cedar ward is an inpatient service for older adults with a suspected functional mental illness (such as depression or psychosis). We provide 24 hour care to people whose mental health care cannot be provided safely in the community. We offer an intensive assessment period covering:
- comprehensive assessment by a multi-disciplinary team
- diagnosis (if applicable)
- individual care plan
- therapeutic interventions
- discharge planning
From this assessment we can plan the most appropriate treatment for you. This may be in Cedar Ward or back in the community.
The ward has 14 beds and we work with colleagues in community mental health teams. This ensures that on discharge, where appropriate, you have an identified community worker and a package of care is in place.
How to access the service
People are referred to us by:
- community based services such as the Community Mental Health Team for Older Adults
- psychiatric liaison service within the General Hospital, either from Emergency Department or the wards
- other inpatient wards for older adults
- ward staff
Our staff are experienced mental health nurses and doctors. They are supported by specialist clinicians including:
- occupational therapists
We are based on the first floor in Clinique Pinel.
St Saviours Hospital
La Route De La Hougue Bie
Jersey JE2 7UW
Visiting times and information
Visiting times are limited to 30 minutes per visitor on all wards due to the physical space, as we maintain our safe distancing measures. Visiting times are from 2pm to 4pm daily. Only 1 pre-arranged visitor per patient can be present at any 1 time.
These important measures are in place to keep people safe. We ask that visitors comply with the guidelines for their continued protection.
Patients will be asked to give the names of relatives and friends who wish to visit them. Each patient can name a maximum of 2 visitors only. Only those named visitors will be given access and only adults are allowed to visit at this time.
Visitors are requested to contact the unit in advance and will receive pre-visit screening to:
- assess travel history and symptom checking
- confirm any previous known exposure to COVID-19
- arrange which ward / department they will be visiting
Visitors need to:
- sign in on entry to the ward
- maintain correct hand-hygiene techniques
- wear Protective Personal Equipment (PPE), which will be provided
There is free parking around the grounds.
The nearest parking areas for disabled drivers are in front of the main building. There are also disabled toilet facilities. There is a lift to access Cedar ward.
What to expect
When you arrive, we welcome you onto the ward and show you the:
- dining area
- your bedroom (all rooms are single occupancy)
- washing facilities
We introduce the nursing team and fellow patients. A nurse is allocated to you on admission, and is responsible for your care throughout your stay. They maintain contact with you about your care needs.
Health Care Assistants support the nurses in providing the care prescribed for you.
Multi disciplinary ward rounds take place each Tuesday. Your nurse lets you know when your doctor is likely to see you. We can arrange for a nurse or doctor to speak to a family member by prior arrangement. Medical support is also provided by the ward doctor, who visits daily.
Meals are served daily:
- breakfast, from 8am to 9am
- lunch, from 12pm to 1pm
- dinner, from 5.30pm to 6.30pm
Property / valuables
We recommend that you only bring property and a minimum of cash essential for your needs and that you don't bring valuables. Give any items you want to keep in safe custody to the nurse in charge as soon as possible. We give you a receipt for these. We accept no responsibility for the loss of, or damage to, personal property whatsoever, unless it's deposited in our safe custody.
What to bring
On admission, you need to bring:
- any medications you’re currently taking
- loose casual clothes and night wear
- comfortable shoes
- necessary toiletries
As part of your care assessment, we encourage you to wash and dress as independently as possible.
Your treatment is overseen by a consultant psychiatrist. Nursing staff have access to medical services 24 hours a day.
Services available on the ward
Our hospital chaplain visits the ward. As a multi-faith resource, they offer spiritual and religious support to patients and visitors of all faiths or none. Your family priest or chaplain is always welcome to visit the ward.
The chiropodist provides foot care for those patients who need it.
Our hairdresser can visit the ward weekly on request. There is a charge for this. The nurse in charge can arrange it for you. If you prefer, and depending on the advice of the Doctor, you can go to your own hairdresser.
A laundry service is provided, or you can choose to take clothing home to wash. Please make your choice known to the nurse responsible for your care. Clothing can be labelled on admission by one of our team. This is essential if your laundry is washed by our service.
Personal laundry is washed on site from Monday to Friday. There are no facilities for dry cleaning of items. We are not responsible for any items of clothing that go missing or are damaged if they have not been labelled.
Occupational therapists are specialists in helping people function to the best of their ability on a day to day basis. They either visit weekly or can be asked to attend by staff and they work with patients on an individual basis as required.
We recommend that you only keep a small amount of cash on you. If you want to hand it in for safe keeping, we keep a maximum of £25 locked in the ward office. If you give us more than £25, it's transferred to Community and Social Services Finance Team for keeping.
Phones and wifi
Mobile phones are allowed but switch them to silent mode. Wifi is available on Cedar Ward so ask the ward staff for details.
Social Activities Co-ordinator
They offer a range of individual and group activities, based on each person’s likes and dislikes.
You can contact us from Monday to Sunday. We suggest that one person, nominated by the patient, make enquiries to the ward. If we’re with patients, we cannot always answer the phone straight away, so try again later.
We appreciate if you could avoid times when the ward may be busy. Suggested telephone times are from 10.30am to 12pm, and 1.30pm to 7.30pm.
Patient confidentiality is essential. There are occasions when we're unable to share information. Contact the ward manager if you need to discuss this.
Tel: +44 (0) 1534 443211
Other sources of information
Independent Advocacy Service: +44 (0) 7797 716447