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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Memory assessment service

​​​About this service

The memory clinic is run by specialised mental health doctors and nurses who provide comprehensive assessment, diagnosis and medication.

They also offer support and advice for those with dementia, their relatives and significant others.

Your first appointment

The initial appointment is an information gathering interview.

It will involve:

  • ​the person referred
  • a relative or partner
  • a specialist doctor
  • a nurse

Following this initial appointment is as assessment period.

During the assessment period

Each assessment is unique to the person and will address specific concerns and needs.

The assessment period may include several appointments over a period of weeks with other members of the team.

They may include a:

  • specific questionnaire designed to test memory and other aspects of intellectual function
  • brain or CT scan
  • reading of heart activity (ECG)
  • blood sample 

Once this assessment is complete, a doctor will discuss the results of the tests alongside a diagnosis and any appropriate treatment.

Care co-ordinator​​s

A care co-ordinator is a trained professional who visits the diagnosed person at home.

Depending on the level of care needs, a care co-ordinator may be assigned to an individual.

What the care co-ordinators provide

The care co-ordinators provide families with:

  • help with planning and accessing services as and when required
  • a main point of contact between the person with dementia and their families
  • practical advice and support
  • individual packages of care
  • guiding families to other services with the community
  • promotion of health, well-being and quality of life

A care co-ordinator may be a community health nurse, an occupational therapist or a social worker.

It will depend on the person’s specific needs as to which care co-ordinator they are allocated.

Community mental health nurses ​

A community mental health nurse is a senior registered mental health nurse and will often visit people in their own home. 

They would have worked within a mental health hospital setting and have extensive clinical knowledge and experience of caring for people with dementia.

They offer:

  • ​advice on medication
  • practical care
  • advice on managing some of the symptoms and behaviour associated with dementia
  • guidance on other providers of support within the community

Occupational therapists ​

Occupational therapists are skilled professionals whose role is to support practical difficulties.

They support those with dementia by:

  • ​helping people to function at an optimal level by modifying or adapting their activities
  • altering their physical and social environments so restrictions and risks are reduced
  • supporting people to carry out daily activities, such as dressing, cooking, or using public transport
  • offering advice on assistive technology equipment
  • providing advice on how to prevent falls

Social workers​

Social workers are trained professionals who work with those diagnosed with dementia and their carers to enable them to develop their full potential and maximise their independence. 
Social workers support and empower those diagnosed by promoting the right to participate and become involved in all decisions and actions that could impact their lives. 

Older adult’s community services​

The Community Mental Health Team for Older Adults (CMHTOA) is a large and specialist team of experienced mental health professionals and includes:

  • doctors​
  • nurses
  • occupational therapists

The team supports people at home following a diagnosis and referral from a GP.​

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