Patient information during COVID-19
Patients can attend outpatient clinic appointments and planned procedures, but must come alone. Children or vulnerable adults can be accompanied by 1 other person wearing appropriate PPE.
About Bartlett Ward
We are a general medical ward and deal with a variety of medical conditions. We have 18 beds and provide care for male and female patients.
The team that supports you consists of:
Sister, navy blue uniform with a white trim
Staff Nurse, royal blue uniform with white trim
Health Care Assistant, light blue uniform with white trim
allied health professionals, such as physiotherapists
We're on the second floor at the General Hospital, in the granite block above the Radiology Department.
Our address is:
Floor 2 Granite Block
St Helier, Jersey
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Visiting times and information
Visiting times are limited on all wards between 2pm to 4pm, and 6pm to 8pm daily. Only one pre-arranged visitor per patient can be present at any one time.
Patients will be asked to give the names of relatives and friends who would wish to visit them. Each patient can name a maximum of 2 visitors only. Only those named visitors will be given access and only adults are allowed to visit at this time.
Visitors will receive pre-visit screening to:
assess travel history and symptom checking
confirm any previous known exposure to COVID-19
arrange which ward or department they'll be visiting
Visitors will need to:
enter the hospital via the Gwyneth Huelin entrance
sign in on entry to the ward or department
maintain correct hand-hygiene techniques
wear Protective Personal Equipment (PPE), which will be provided
These important measures are in place to keep people safe. We ask that visitors comply with the guidelines for their continued protection.
Parking is available in Patriotic Street car park.
The nearest parking areas for disabled drivers is in front of the main building and Patriotic Street car park. There are no toilet facilities on Bartlett Ward for visitors. The nearest disabled or visitors toilets are at The Parade entrance and Gwyneth Huelin Wing.
What to expect
Multi disciplinary ward rounds are undertaken daily. Your nurse lets you know when your doctor is likely to see you. We can arrange for a nurse or doctor to speak to a family member by prior arrangement.
Having a healthy balanced diet and good fluid intake is vital to your recovery from illness. Our mealtimes are:
- breakfast at 8am
- hot cooked lunch at 12.30pm
- dinner at 5.30pm
Let us know if you would like us, a relative or carer to assist you at mealtimes. We cater for special dietary requirements.
Due to allergies, infection control issues and space, we kindly ask that flowers are not brought on to the ward.
Mobile phones and Wi-Fi
You can use mobile phones and other electronic equipment on the ward, as long as they are used respectfully. Wi-Fi is available so ask us for details.
Recovery is a team effort and you play an important part to help you to recover quickly. Keep moving during and after your stay on the ward. The physiotherapists can give you exercises and ideas. Keep doing as much as possible for yourself to maintain your muscle strength and functional abilities.
We recommend you leave all your valuables at home as we don't accept any responsibility for their loss or damage.
What to bring
On admission, you need to bring:
- all medications you’re currently taking
- loose casual clothes and night wear
- well supported and comfortable shoes
- necessary toiletries
As part of your care assessment, we encourage you to wash and dress as independently as possible.
When we discharge you
It’s important that you arrange to be collected when you’re discharged. Let us know if you need a medical certificate. We’ll let you know of any outpatient appointments you need by a letter sent in the post. You may be referred to the Rapid Response Reablement Team or other services if required.
You can contact us from Monday to Sunday. If we’re with patients, we cannot always answer the phone straight away, so try again later. Suggested telephone times for routine calls are after 10am daily.
We only provide information to your relatives and friends with your permission. One person, nominated by the patient, should make enquiries to the ward. Patient confidentiality is essential.
There are occasions when we're unable to share information. Contact the ward manager if you need to discuss this:
Ward telephone: +44 (0) 1534 442114
Senior Sister: Kelly Birchall
An interpreting service is available for languages including Portuguese and Polish. Contact us in advance so we can book this service for you.
Tel: +44 (0) 1534 442114
If you have any suggestions or comments about our service, we welcome your feedback.
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