The Jersey General Hospital is closed to all visitors to protect patients and staff following an increase in community COVID-19 cases
Patient information during COVID-19
Patients can attend outpatient clinic appointments and planned procedures, but must come alone. Children or vulnerable adults can be accompanied by one other person wearing appropriate PPE.
About Plemont Ward
We are an acute ward who deal with a variety of medical conditions. We are a 20 bedded ward and provide care for male and female patients.
The team that supports you consists of:
- Sister, navy blue uniform with a white trim
- Staff Nurse, royal blue uniform with white trim
- Health Care Assistant, light blue uniform with white trim
We're on the second floor at the General Hospital and our address is:
Floor 2 General Hospital
Jersey JE1 3QS
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Visiting times and information
Visiting times are limited on all wards between 2pm to 4pm, and 7pm to 8pm daily. Only 1 pre-arranged visitor per patient can be present at any one time.
Patients will be asked to give the names of relatives and friends who would wish to visit them. Each patient can name a maximum of 2 visitors only. Only those named visitors will be given access and only adults are allowed to visit at this time.
Visitors will receive pre-visit screening to:
- assess travel history and symptom checking
- confirm any previous known exposure to COVID-19
- arrange which ward / department they will be visiting
Visitors will need to:
- enter the hospital via the Gwyneth Huelin entrance
- sign in on entry to the ward or department
- maintain correct hand-hygiene techniques
- wear Protective Personal Equipment (PPE), which will be provided
These important measures are in place to keep people safe. We ask that visitors comply with the guidelines for their continued protection.
Parking is available in Patriotic Street car park.
The nearest parking areas for disabled drivers is in front of the main building and Patriotic Street car park. There is a lift and disabled toilet facilities on Plemont Ward.
What to expect
Due to allergies, infection control issues and space, we kindly ask that flowers are not brought on to the ward.
Having a healthy balanced diet and good fluid intake is vital to your recovery from illness. Our mealtimes are:
- breakfast at 7.30am
- hot cooked lunch at 12.30pm
- dinner at 5.30pm
Let us know if you would like us, a relative or carer to assist you at mealtimes. We cater for special dietary requirements.
Mobile phones and Wi-Fi
You can use mobile phones and other electronic equipment on the ward, as long as they are used respectfully. Wi-Fi is available so ask us for details.
We recommend you leave all your valuables at home as we don't accept any responsibility for their loss or damage.
Ward rounds take place throughout the day. Your nurse lets you know when your doctor is likely to see you.
What to bring
On admission, you need to bring:
- any medications you’re currently taking
- appropriate footwear
- necessary toiletries
When we discharge you
Let us know if you need a medical certificate. We’ll let you know of any outpatient appointments you need by letter in the post.
You can contact us from Monday to Sunday. If we’re with patients, we cannot always answer the phone straight away, so try again later.
We only provide information to your relatives and friends with your permission. One person, nominated by the patient, should make enquiries to the ward.
Patient confidentiality is essential. There are occasions when we're unable to share information. Contact the ward manager if you need to discuss this.
Ward telephone: +44 (0) 1534 442767
If you have any suggestions or comments about our service, we welcome your feedback.
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