Plemont Ward

The Jersey General Hospital is closed to all visitors to protect patients and staff following an increase in community COVID-19 cases

Patient information during COVID-19

Patients can attend outpatient clinic appointments and planned procedures, but must come alone. Children or vulnerable adults can be accompanied by one other person wearing appropriate PPE.

About Plemont Ward

We are an acute ward who deal with a variety of medical conditions. We are a 20 bedded ward and provide care for male and female patients.

Our team

The team that supports you consists of:

Sister, navy blue uniform with a white trim
Staff Nurse, royal blue uniform with white trim
Health Care Assistant, light blue uniform with white trim

Our location

We're on the second floor at the General Hospital and our address is:
Plemont Ward
Floor 2 General Hospital
The Parade
St Helier
Jersey JE1 3QS

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Visiting times and information

Visiting times are limited on all wards between 2pm to 4pm, and 7pm to 8pm daily. Only 1 pre-arranged visitor per patient can be present at any one time.

Patients will be asked to give the names of relatives and friends who would wish to visit them. Each patient can name a maximum of 2 visitors only. Only those named visitors will be given access and only adults are allowed to visit at this time.

Visitors will receive pre-visit screening to:

assess travel history and symptom checking
confirm any previous known exposure to COVID-19
arrange which ward or department they will be visiting

Visitors will need to:

enter the hospital via the Gwyneth Huelin entrance
sign in on entry to the ward or department
maintain correct hand-hygiene techniques
wear Protective Personal Equipment (PPE), which will be provided

These important measures are in place to keep people safe. We ask that visitors comply with the guidelines for their continued protection.

Parking

Parking is available in Patriotic Street car park.

Disabled facilities

The nearest parking areas for disabled drivers is in front of the main building and Patriotic Street car park. There is a lift and disabled toilet facilities on Plemont Ward.

What to expect

Flowers

Due to allergies, infection control issues and space, we kindly ask that flowers are not brought on to the ward.

Meal times

Having a healthy balanced diet and good fluid intake is vital to your recovery from illness. Our mealtimes are:

breakfast at 7.30am
hot cooked lunch at 12.30pm
dinner at 5.30pm

Let us know if you would like us, a relative or carer to assist you at mealtimes. We cater for special dietary requirements.

Mobile phones and Wi-Fi

You can use mobile phones and other electronic equipment on the ward, as long as they are used respectfully. Wi-Fi is available so ask us for details.

Valuables

We recommend you leave all your valuables at home as we don't accept any responsibility for their loss or damage.

Ward rounds

Ward rounds take place throughout the day. Your nurse lets you know when your doctor is likely to see you.

What to bring

On admission, you need to bring:

any medications you’re currently taking
appropriate footwear
necessary toiletries

When we discharge you

Let us know if you need a medical certificate. We’ll let you know of any outpatient appointments you need by letter in the post.

Contact us

You can contact us from Monday to Sunday. If we’re with patients, we cannot always answer the phone straight away, so try again later.

We only provide information to your relatives and friends with your permission. One person, nominated by the patient, should make enquiries to the ward.

Patient confidentiality is essential. There are occasions when we're unable to share information. Contact the ward manager if you need to discuss this.
Tel: +44 (0) 1534 444600

Feedback

If you have any suggestions or comments about our service, we welcome your feedback.
Send us your feedback