Jersey has all the core emergency services in the island. Knowing how to access the services and what you need to do is important and could potentially save lives.
Emergency services in the island are:
- States of Jersey Police
- Jersey Ambulance Service
- Jersey Fire and Rescue Service
- Jersey Coastguard
Jersey emergency response times are significantly shorter than the UK average, which provides reassurance to islanders.
You’ll need to dial 999 to access these services.
If you have a medical emergency or you witness a serious accident or crime you should dial 999 or 112.
A trained member of staff will answer your call. You’ll be asked to describe what happened and your location. The operator will determine which emergency services you require, and they’ll dispatch the police, fire and rescue, coastguard or an ambulance as needed.
It’s important that you listen to what the operator tells you and that you try to remain calm.
Dialling 999 in an emergency
Reporting non-emergency crimes
If you want to report a non-emergency crime, you must contact the police. Non-emergency crimes can include vandalism, graffiti, stolen items such as mobile phones, or anti-social behaviour incidents.
You can do this by visiting the police station, filling in an online form on the States of Jersey Police website, or phoning the police headquarters. The phone number is +44 (0) 1534 612612.
You should not dial 999 for minor crimes. This means that people in genuine emergencies are able to get help quicker.
Reporting a crime