Passport processing times
Applications on the Standard Service are currently being processed in approximately 15 working days (3 weeks).
Applications on the Express Service are currently being processed in approximately 10 working days (2 weeks).
You should apply for a new passport at least 10 weeks before you intend to travel.
Do not book any travel until you have your new passport.
Cost of your passport
| Adult passports | £107 | £178 |
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| Child passports | £74 | £145 |
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| Recorded delivery (for return of original supporting documents) | £2.75 | £2.75
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If you were born before 2 September 1929
If you were born on or before 2 September 1929 you can get a free, standard (32-page, 10-year) passport. This applies to your first passport or renewing a passport.
The express service fee still applies.
Express service upgrade
Due to an increase in demand we are currently processing express service applications in approximately 10 working days (2 weeks).
The first working day is counted as the day after payment has been received. Whilst we aim to process applications sooner, any request to have your new passport before 10 working days cannot be guaranteed.
Upgrade a passport
Paper applications
If you would prefer a paper application form email the Passport Office with your name and address and we'll post one to you.
Return it by hand delivery to:
Customer Hub
Union Street
St Helier
JE2 3DN
Return it by post to:
Passport Office
Jersey Customs and Immigration Service
St Helier
Jersey
JE1 1JD
You can then pay online with a debit or credit card.
Pay for your passport: paper applications only
Renewing a passport
You can renew your passport at any time. Don’t wait until you need to travel.
You should apply for a new passport at least 10 weeks before you travel. Do not book any travel until you have your new passport.
How long it takes
Standard service
It takes approximately 30 working days (6 weeks) to process passport applications. Do not book any travel until you have your new passport.
Express service
The express service takes approximately
10 working days (2 weeks).
Delivery of your passport
When completing your passport application form you need to provide a delivery address. You can provide an alternative delivery address if your home address is inconvenient.
Your passport will be collected from the factory by the courier, Royal Mail, who are responsible for delivery of your passport to Jersey Post.
To track your passport, you can use the Royal Mail Tracked Service.
Royal Mail will send a text to the mobile number you provide in your application. The text will have a link to the Royal Mail tracking service.
This link will have your tracking reference number prepopulated enabling you to track your passport. Royal Mail will continue to send texts with links which provide updates to your passport’s delivery progress.
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