Pay for your passport: paper applications only
Renewing a passport
You can renew your passport at any time. Don’t wait until you need to travel.
You should apply for a new passport at least 10 weeks before you travel. Do not book any travel until you have your new passport.
How long it takes
Standard service
It takes approximately 30 working days (6 weeks) to process passport applications. Do not book any travel until you have your new passport.
Express service
The express service takes approximately
10 working days (2 weeks).
Postal ferries can be cancelled due to adverse weather conditions during autumn and winter months. We are not accountable for any delays accrued by cancelled ferries.
Delivery of your passport
When completing your passport application form you need to provide a delivery address. You can provide an alternative delivery address if your home address is inconvenient.
Your passport will be collected from the factory by the courier, Royal Mail, who are responsible for delivery of your passport to Jersey Post.
To track your passport, you can use the Royal Mail Tracked Service.
Royal Mail will send a text to the mobile number you provide in your application. The text will have a link to the Royal Mail tracking service.
This link will have your tracking reference number prepopulated enabling you to track your passport. Royal Mail will continue to send texts with links which provide updates to your passport’s delivery progress.
If you receive an email or text message that seems suspicious or you suspect it wasn’t genuinely sent by Royal Mail, refer to the official guidance on Royal Mail: what to look out for.
Royal Mail will never contact customers by text or email to request:
- personal details
- address confirmations
- information about damaged labels
- payments of any kind
If there’s a problem with a delivery address, Royal Mail will return the item to the sender.
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