Passport processing times
Due to unprecedented demand for passports since COVID related travel restrictions have been lifted, processing times on the Standard Service have increased to approximately 50 working days (10 weeks).
This affects all applications that have already been submitted as well as future applications.
Cost of your passport
First adult passport (includes passport interview)
| £85
| £142
|
|---|
| Replace a lost, stolen or damaged adult passport* | £85
| £142
|
|---|
| First child passport | £58.50
| £122
|
|---|
| Replace a lost, stolen or damaged child passport | £58.50
| £122
|
|---|
Renew or amend an existing adult passport
| £85
| £142
|
|---|
| Renew or amend an existing child passport | £58.50
| £122
|
|---|
| Extend a restricted validity adult passport | £85
| £142
|
|---|
| Extend a restricted validity child passport | £58.50
| £122
|
|---|
| Recorded delivery (for return of original supporting documents) | £2.75
| £2.75
|
|---|
If you were born before 2 September 1929
If you were born on or before 2 September 1929 you can get a free, standard (32-page, 10-year) passport. This applies to your first passport or renewing a passport.
The express service fee still applies.
Express service upgrade
Due to an increase in demand we are currently processing express service applications in approximately 10 working days (2 weeks).
The first working day is counted as the day after payment has been received. Whilst we aim to process applications sooner, any request to have your new passport before 10 working days cannot be guaranteed.
Upgrade a passport
Paper applications
If you would prefer a paper application form email the Passport Office with your name and address and we'll post one to you.
Return it by post or hand delivery to:
Customer and Local Services Centre
La Motte Street
St Helier
JE4 8PE
You can then pay online with a debit or credit card.
Pay for your passport: paper applications only
Renewing a passport
You can renew your passport at any time. Don’t wait until you need to travel.
You should apply for a new passport at least 10 weeks before you travel. Do not book any travel until you have your new passport.
How long it takes
Standard service
It takes approximately 50 working days (10 weeks) to process passport applications. Do not book any travel until you have your new passport.
Express service
The express service takes approximately 10 working days (2 weeks).
Delivery of your passport
When completing your passport application form, you can choose the address where your passport will be sent. If your home address is not convenient, you can provide an alternative delivery address.
When your passport has been printed, it will be collected from the factory by the courier, TNT, who are responsible for delivery of your passport to your chosen address using the Royal Mail Secure Delivery Service, via Jersey Post.
You're need to provide a signature at the point of delivery. If the delivery was unsuccessful you'll receive a ‘Sorry We Missed You’ card with tracking details.
To track or re-arrange your delivery you'll need your PAN or Consignment number (this can be found on your ‘Sorry We Missed You’ card) and postcode of the nominated address on your application. Redeliveries can be made for a specified date or arrangements can be made to collect from Jersey Post.
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