Apply for your first adult passport

Passport processing times

Due to unprecedented demand for passports since COVID related travel restrictions have been lifted, processing times on the Standard Service have increased to approximately 50 working days (10 weeks).

This affects all applications that have already been submitted as well as future applications.

Who can apply

You can apply for your first adult passport if:

you're aged 16 or over (or will be in three weeks)
you've never had a British passport before

If you've previously had a child passport, you will need to renew your passport.

How to apply

Read the applying for a passport guidance notes carefully and follow the instructions before completing your passport application.

Then you need to:

apply for a passport online
receive your copy of your application and your payment receipt by email
print your application and receipt and sign the appropriate box in the application
provide two identical photographs and any required supporting documents
if required, get your passport application and photo signed by someone (countersignatory)

You may be contacted by a Passport Officer if we need any further documentation.

Apply for a passport

Paper applications

If you would prefer a paper application form email the Passport Office with your name and address and we'll post one to you.

Return it by post or hand delivery to:

Customer and Local Services Centre
La Motte Street
St Helier
JE4 8PE

You can then pay online with a debit or credit card.

Pay for your passport: paper applications only

Jersey Customs and Immigration Service's privacy policy

Passport fees, processing times and delivery

Passport photo

You'll need two identical photos taken within the last month of yourself.

Your application could be delayed or unaccepted if you do not follow the passport photo requirements.

Getting someone to sign your passport photo

You'll need to get your passport application and photo signed by someone to prove your identity.

After you have applied

Passport interview

If you're aged 18 to 65, and you have applied for your first British passport you'll need to book an appointment for an interview at the Passport Office unless you have been:

naturalised as a British citizen
registered as a British citizen

Before your interview you need to get a letter confirming you are registered at Income Tax and Social Security.

We'll send you a letter outlining the supporting documents you'll need to bring to the interview.

What happens at the interview

Your interview will take about 30 minutes.

You'll be asked confirm facts about yourself to make sure you are who you claim to be.

Documents to take with you to the interview

You need original documents. Photocopies are not accepted.

You should bring:

your application form
letters from Income Tax and Social Security
documentary evidence to help verify your identity (at least one document that has your photograph)

The documents you're asked to provide will depend on where and when you were born. To check which documents you'll need to provide read the passport application guidance notes.

Islander endorsement

Currently a small percentage of British Islanders, who have no links to the UK, have an Islander Endorsement stamp in their passports. This endorsement restricts the automatic right to live and work in the EU. After 31 December 2020 this endorsement will cease to be added to any new or renewed Jersey variant British passports.