Find support for a child or young person
If a child or young person is at immediate risk call the Police on 999.
For other safeguarding concerns contact the
Children and Families Hub:
Training available
The matrix will help you decide which levels of training are right for you.
Jersey's Children First Training Matrix
Introduction to Jersey's Children First (Virtual Learning Course)
This course provides a broad overview of Jersey's Children First framework. It's designed for people working primarily with adults who may be parents or carers, or whose work does not regularly involve direct contact with children and young people.
By the end of the course participants will:
- have an overview of the Jersey's Children First approach
- understand the 10 aims of Jersey's Children First
- understand everyone's responsibility to ask questions when they think a child is not okay
Jersey's Children First Essentials (Virtual Learning Course)
This course outlines the process of supporting children and young people and their families through Jersey's Children First approach. It's suitable for everyone who works regularly with children, young people, and their families.
By the end of the course participants will:
- understand Jersey's Children First shared values, principles and language
- understand the complex process of transition to engagement in children and families' experiences
- understand our shared qualities and what they look like in practice
- understand the 5 Questions and the Wellbeing Indicators and how these can be used to help understand when and how to provide support for a child and family
- be confident in completing Child and Family Assessments using the shared templates and tools
Completing a Child and Family (Early Help) Assessment (3 hours in person training)
This course develops participant's understanding of how to complete a child and family (early help) assessment. It covers tools that can be used to ensure the voice of the child is heard and how to ensure that all family members and carers can contribute effectively with consent. The course provides examples of a completed assessment.
Participants are required to have completed the Essentials training within the past 2 years.
By the end of the course participants will:
- be confident in completing child and family assessments using shared templates and tools
- understand the assessment process and timescales
- understand the importance of analysing the information gathered
- capture the voice of the child taking into account their individual needs
- consolidate Jersey's Children First shared principles, values and language
Role and Responsibilities of the Lead Worker (6 hours in person training)
This specialist course builds directly on the Essentials course to examine the role and responsibilities of the Lead Worker and the members of the Team around the Child in creating, monitoring and reviewing the child and family (early help) plan.
Participants are required to have completed the Essentials training within the past 2 years.
By the end of the course participants will:
- understand the shared responsibilities of all members of the Team around the Child
- understand the role, main tasks and skills of the Lead Worker
- be confident in chairing a planning meeting
- understand how to monitor and review the Child's Plan
Using and Sharing Chronologies (3 hours in person training)
This course looks at both single and multi-agency chronologies in detail:
- their purpose
- their construction
- their use in working with children, young people and families
Participants are required to have completed the Essentials training within the past 2 years.
By the end of the course participants will:
- understand when to consider a chronology
- understand what information needs to be considered in a chronology
- be aware of what information is appropriate to share across agencies
- be able to consider the impact of the patterns of information in a chronology in conjunction with a child's assessment to improve a child's circumstances
How to access the training
Introduction to Jersey's Children First and Jersey's Children First Essentials
These courses are both available online via Virtual College.
If you're an employee of the Government of Jersey you can access the courses by logging into Virtual College:
- follow the link to the Virtual College platform
- enter your payroll number and password (there is a link if you have forgotten your password and need to reset it). If you're a temporary worker or contractor, or are yet to receive your payroll number, use your email address. If you have any access problems email ODteam@gov.je.
- select the 'learning' icon at the top of the page of the learning platform
- scroll down the page to available learning and you'll see the Jersey's Children First courses. Select the one appropriate to you and begin
If you're an employee or volunteer from another organisations, you can access the courses using this link:
Virtual College
You'll be sent a welcome email inviting you to register with a password protected account. From there, you'll be able to access the course you have requested.
Completing a Child and Family (Early Help) Assessment
This course is 3 hours in person training and is available on these dates:
- 25 January 2023
- 22 February 2023
- 22 March 2023
- 26 April 2023
- 24 May 2023
- 28 June 2023
To request your place email jerseyschildrenfirst@gov.je.
Role and Responsibilities of the Lead Worker
This course is 6 hours in person training and is available on these dates:
- 10 February 2023
- 24 April 2023
- 16 June 2023
To request your place email jerseyschildrenfirst@gov.je.
Using and Sharing Chronologies
This course is 3 hours in person training and is available on these dates:
- 13 January 2023
- 10 March 2023
- 12 May 2023
To request your place email jerseyschildrenfirst@gov.je.
Resources and tools
The foundations of the Jersey’s Children First approach
Introduction
Diversity Statement
Executive Summary
Using the Jersey's Children First Guidance
Our Values, Principle and Qualities
Ten Aims
Understanding the Continuum of Children's Needs
Roles and Responsibilities
Sharing Information
Putting Jersey’s Children First into practice
When to Start a Child's Assessment and The Five Questions
Wellbeing Indicators
Ensuring Children Get the Right Help at the Right Time
Knowing the Child
My World Triangle
Exploring Each Assessment Domain
Chronology of Significant Events
Resilience and Vulnerability Tool
Working together as a team around the child
Working Together
The Role of the Lead Worker
Main Tasks of the Lead Worker
Identifying the Lead Worker
Skills of the Lead Worker
Change of Lead Worker
Workforce Requirements
Outcomes Based Accountability - Jersey's Children First
Tools, templates and supporting documents
Team Around The Child Planning Checklist
Child's Chronology Template
Chronologies Guidance
Child and Family Assessment (Early Help) Template
My World Triangle Supporting the Child's Assessment
A Day in My Life Tool
Resilience and Vulnerability Tool
Team Around the Child Member's View for Meeting Template
Child and Family Plan (Early Help) Template
Child and Family Review Template
Change of Lead Worker Terms of Reference
Change of Lead Worker Hand Over Actions
Child and Family Participation Toolkit
Escalation and Resolution Pathway on the Safeguarding Partnership Board website
Multi-agency Supervision Statement on the Safeguarding Partnership Board website
gov.je