Guidance for practitioners

Find support for a child or young person

If a child or young person is at immediate risk call the Police on 999.

For other safeguarding concerns contact the Children and Families Hub:

telephone +44 (0) 1534 519000, open Monday to Thursday 8.30am to 5pm and Friday 8.30am to 4.30pm
submit a referral using the Practioner's Request Form
email childrenandfamilieshub@gov.je

Training available

The matrix will help you decide which levels of training are right for you.

Level 1: Introduction to Jersey's Children First (Virtual Learning Course)

This course provides a broad overview of Jersey's Children First framework. It's designed for people working primarily with adults who may be parents or carers, or whose work does not regularly involve direct contact with children and young people.

By the end of the course participants will:

have an overview of the Jersey's Children First approach
understand the 10 aims of Jersey's Children First
understand everyone's responsibility to ask questions when they think a child is not okay

Level 2: Jersey's Children First Essentials (Virtual Learning Course)

This course outlines the process of supporting children and young people and their families through Jersey's Children First approach. It's suitable for everyone who works regularly with children, young people, and their families.

By the end of the course participants will:

understand Jersey's Children First shared values, principles and language
understand the complex process of transition to engagement in children and families' experiences
understand our shared qualities and what they look like in practice
understand the 5 Questions and the Wellbeing Indicators and how these can be used to help understand when and how to provide support for a child and family
be confident in completing Child and Family Assessments using the shared templates and tools

Level 3: Using and Sharing Chronologies (3 hours face to face training)

This specialist course looks at both single and multi-agency chronologies in detail:

their purpose
their construction
their use in working with children, young people and families

It's expected that participants will already have undertaken Level 2 training within the past 3 years either virtually or face to face.

By the end of the course participants will:

understand when to consider a chronology
understand what information needs to be included in a chronology
be aware of what information is appropriate to share across agencies
be able to consider the impact of the patterns or information in a chronology in conjunction with a child's assessment to improve a child's circumstances

Level 4: Role and Responsibilities of the Lead Worker (Full day, face to face training)

This specialist course builds directly on Level 2 to examine the role and responsibilities of the Lead Worker and the members of the Team around the Child in creating, monitoring and reviewing the Child and Family plan. It's expected that participants will already have undertaken Level 2 training within the past 3 years either virtually or face to face.

By the end of the course participants will:

understand the shared responsibilities of all members of the Team around the Child
understand the role, main tasks and skills of the Lead Worker
be confident in chairing a planning meeting
understand how to monitor and review the Child's Plan

How to access the training

Level 1: Introduction to Jersey's Children First and Level 2: Jersey's Children First Essentials

These courses are both available online via Virtual College.

If you're an employee of the Government of Jersey you can access the courses by logging into Virtual College:

follow the link to the Virtual College platform
enter your payroll number and password (there is a link if you have forgotten your password and need to reset it). If you're a temporary worker or contractor, or are yet to receive your payroll number, use your email address. If you have any access problems email ODteam@gov.je.
select the "learning" icon at the top of the page of the learning platform
scroll down the page to available learning and you'll see the Jersey's Children First courses. Select the one appropriate to you and begin

If you're an employee or volunteer from another organisations, you can access the courses using this link:

Virtual College

You'll be sent a welcome email inviting you to register with a password protected account. From there, you'll be able to access the course you have requested.

Level 3: Using and Sharing Chronologies

This course is a 3 hours face to face training and is available on these dates:

15 March 2022
24 May 2022
22 July 2022
23 September 2022
17 November 2022

To request your place email jerseyschildrenfirst@gov.je.

Level 4 Role and Responsibilities of the Lead Worker

This course is a 6 hours face to face training and is available on these dates:

15 February 2022
27 April 2022
16 June 2022
18 August 2022
18 October 2022
8 December 2022

To request your place email jerseyschildrenfirst@gov.je.

Resources and tools

Guidance for practitioners

Find support for a child or young person

Training available

Level 1: Introduction to Jersey's Children First (Virtual Learning Course)

Level 2: Jersey's Children First Essentials (Virtual Learning Course)

Level 3: Using and Sharing Chronologies (3 hours face to face training)

Level 4: Role and Responsibilities of the Lead Worker (Full day, face to face training)

How to access the training

Level 1: Introduction to Jersey's Children First and Level 2: Jersey's Children First Essentials

Level 3: Using and Sharing Chronologies

Level 4 Role and Responsibilities of the Lead Worker

Resources and tools

The foundations of the Jersey’s Children First approach

Putting Jersey’s Children First into practice

Working together as a team around the child

Tools, templates and supporting documents