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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Guidance for practitioners

What to do if you are concerned about a child or young person’s safety

If you believe a child or young person is at risk of significant harm or has been harmed, you must share information with the Multi-Agency Safeguarding Hub (MASH) immediately. Their telephone number is +44 (0) 1534 519000. The circumstances will be assessed to decide whether it is necessary to take immediate action to protect the child or young person.

In these circumstances, consent from the parents/child should be sought but is not necessary, particularly if there is concern this may raise any risk to the child. These concerns should be shared following the Safeguarding Children Partnership Board policies.

Record your concerns and the action taken in the child’s file, record or clinical notes. Police and social workers assessing the situation or your MASH representative will let you know the outcome. They will contact the Lead Worker (if one is in place) to let them know what is happening.

Section A: The foundations of the Jersey’s Children First approach


Diversity Statement

Executive Summary

Using the Jersey's Children First Guidance

Our Values, Principle and Qualities

Ten Aims

Understanding the Continuum of Children's Needs

Roles and Responsibilities

Sharing Information

Section B: Putting Jersey’s Children First into practice

When to Start a Child's Assessment and The Five Questions

Wellbeing Indicators

The Child's and Family Assessment - What Good Looks Like

Ensuring Children Get the Right Help at the Right Time

Knowing the Child

My World Triangle

Exploring Each Assessment Domain

Chronology of Significant Events

Resilience and Vulnerability Tool

Section C: Working together as a team around the child

Working Together

The Role of the Lead Worker

Main Tasks of the Lead Worker

Identifying the Lead Worker

Skills of the Lead Worker

Change of Lead Worker

Workforce Requirements

Outcomes Based Accountability - Jersey's Children First

Section D: Tools, templates and supporting documents

Team Around The Child Planning Checklist  

Child's Chronology Template

Chronologies Guidance

Child and Family Assessment (Early Help) Template

My World Triangle Supporting the Child's Assessment

A Day in My Life Tool

Resilience and Vulnerability Tool

Team Around the Child Member's View for Meeting Template

Child and Family Plan (Early Help) Template

Child and Family Review Template

Early Intervention Process

Change of Lead Worker Terms of Reference

Change of Lead Worker Hand Over Actions

Managing the transition between Children’s Services and other agencies

RHRT Consent Form for Information sharing

Child and Family Participation Toolkit

Child Palliative Care Pathway

Preparing for Adulthood Pathway


TACSCOPE Consultation Form

Safeguarding Partnership Board Escalation and Resolution Pathway (Safeguarding website)

Safeguarding Partnership Board Multi-agency Supervision Statement (Safeguarding website)


Course descriptions, course dates and Eventbrite links

Book Training Course 1 - Introduction to Jersey's Children First

Book Training Course 2 - Jersey's Children First Essentials (full day)

Book Training Course 2 - Jersey's Children First Essentials (evening)

Book Training Course 3 - Using and Sharing Chronologies

Book Training Course 4 - Role and Responsibilities of the Lead Worker

For information about our training courses, email Jersey Children First or call +44 (0) 1534 445504.

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