Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

  • Choose the service you want to log in to:


    Update your notification preferences


    Access government services


    Clear goods through customs or claim relief

  • Talentlink

    View or update your States of Jersey job application

Guidance for practitioners

Find support for a child or young person

If a child or young person is at immediate risk call the Police on 999.

For other safeguarding concerns contact the Children and Families Hub:

Training available

The matrix will help you decide which levels of training are right for you.

Jersey's Children First Training Matrix

Level 1: Introduction to Jersey's Children First (Virtual Learning Course)

This course provides a broad overview of Jersey's Children First framework. It's designed for people working primarily with adults who may be parents or carers, or whose work does not regularly involve direct contact with children and young people.

By the end of the course participants will:

  • have an overview of the Jersey's Children First approach
  • understand the 10 aims of Jersey's Children First
  • understand everyone's responsibility to ask questions when they think a child is not okay

Level 2: Jersey's Children First Essentials (Virtual Learning Course)

This course outlines the process of supporting children and young people and their families through Jersey's Children First approach. It's suitable for everyone who works regularly with children, young people, and their families.

By the end of the course participants will:

  • understand Jersey's Children First shared values, principles and language
  • understand the complex process of transition to engagement in children and families' experiences
  • understand our shared qualities and what they look like in practice
  • understand the 5 Questions and the Wellbeing Indicators and how these can be used to help understand when and how to provide support for a child and family
  • be confident in completing Child and Family Assessments using the shared templates and tools

Level 3: Using and Sharing Chronologies (3 hours face to face training)

This specialist course looks at both single and multi-agency chronologies in detail:

  • their purpose
  • their construction
  • their use in working with children, young people and families

It's expected that participants will already have undertaken Level 2 training within the past 3 years either virtually or face to face.

By the end of the course participants will:

  • understand when to consider a chronology
  • understand what information needs to be included in a chronology
  • be aware of what information is appropriate to share across agencies
  • be able to consider the impact of the patterns or information in a chronology in conjunction with a child's assessment to improve a child's circumstances

Level 4: Role and Responsibilities of the Lead Worker (Full day, face to face training)

This specialist course builds directly on Level 2 to examine the role and responsibilities of the Lead Worker and the members of the Team around the Child in creating, monitoring and reviewing the Child and Family plan. It's expected that participants will already have undertaken Level 2 training within the past 3 years either virtually or face to face. 

By the end of the course participants will:

  • understand the shared responsibilities of all members of the Team around the Child
  • understand the role, main tasks and skills of the Lead Worker
  • be confident in chairing a planning meeting
  • understand how to monitor and review the Child's Plan

How to access the training

Level 1: Introduction to Jersey's Children First and Level 2: Jersey's Children First Essentials

These courses are both available online via Virtual College.

If you're an employee of the Government of Jersey you can access the courses by logging into Virtual College:

  1. follow the link to the Virtual College platform
  2. enter your payroll number and password (there is a link if you have forgotten your password and need to reset it). If you're a temporary worker or contractor, or are yet to receive your payroll number, use your email address. If you have any access problems email
  3. select the "learning" icon at the top of the page of the learning platform
  4. scroll down the page to available learning and you'll see the Jersey's Children First courses. Select the one appropriate to you and begin

If you're an employee or volunteer from another organisations, you can access the courses using this link:

Virtual College

You'll be sent a welcome email inviting you to register with a password protected account. From there, you'll be able to access the course you have requested.

Level 3: Using and Sharing Chronologies

This course is a 3 hours face to face training and is available on these dates:

  • 15 March 2022
  • 24 May 2022
  • 22 July 2022
  • 23 September 2022
  • 17 November 2022

To request your place email

Level 4 Role and Responsibilities of the Lead Worker

This course is a 6 hours face to face training and is available on these dates:

  • 15 February 2022
  • 27 April 2022
  • 16 June 2022
  • 18 August 2022
  • 18 October 2022
  • 8 December 2022

To request your place email

Resources and tools

The foundations of the Jersey’s Children First approach


Diversity Statement

Executive Summary

Using the Jersey's Children First Guidance

Our Values, Principle and Qualities

Ten Aims

Understanding the Continuum of Children's Needs

Roles and Responsibilities

Sharing Information

Putting Jersey’s Children First into practice

When to Start a Child's Assessment and The Five Questions

Wellbeing Indicators

Ensuring Children Get the Right Help at the Right Time

Knowing the Child

My World Triangle

Exploring Each Assessment Domain

Chronology of Significant Events

Resilience and Vulnerability Tool

Working together as a team around the child

Working Together

The Role of the Lead Worker

Main Tasks of the Lead Worker

Identifying the Lead Worker

Skills of the Lead Worker

Change of Lead Worker

Workforce Requirements

Outcomes Based Accountability - Jersey's Children First

Tools, templates and supporting documents

Team Around The Child Planning Checklist

Child's Chronology Template

Chronologies Guidance

Child and Family Assessment (Early Help) Template

My World Triangle Supporting the Child's Assessment

A Day in My Life Tool

Resilience and Vulnerability Tool

Team Around the Child Member's View for Meeting Template

Child and Family Plan (Early Help) Template

Child and Family Review Template

Change of Lead Worker Terms of Reference

Change of Lead Worker Hand Over Actions

Child and Family Participation Toolkit

Escalation and Resolution Pathway on the Safeguarding Partnership Board website

Multi-agency Supervision Statement on the Safeguarding Partnership Board website

Back to top
rating button